GE CleanSpeak top-load washer error codes

GE

These error code explanations can help you diagnose a problem with your GE Clean Speak top-load washer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your washer.

Error Code
Condition
DIY advice
01

User interface control board is defective

Check/Repair

Unplug the washer for 5 minutes to reset the main electronic control board and the user interface control board. If the code returns when you restore power, replace the user interface control board.

Possible parts
User interface control board
05, 06, 76 or 77

Bulk detergent dispenser or bulk fabric softener dispenser not operating properly

Check/Repair

Unplug the washer and clear the bulk dispenser hoses of clogs or kinks. Reconnect any loose wires between the bulk dispenser tank level sensors and the main electronic control board. Replace any damaged wires. Replace the bulk dispenser tank level sensors if defective.

Possible parts
Bulk dispenser tank level sensors, Wire harness
07

Stuck button on the user interface control board

Check/Repair

Unplug the washer for 5 minutes to reset the main electronic control board and the user interface control board. If the code returns when you restore power, replace the user interface control board.

Possible parts
User interface control board
08 or 68

Water level pressure sensor is defective

Check/Repair

Unplug the washer and reconnect the wires between the water level pressure sensor and the main electronic control board. Replace the wire harness if damaged. Reconnect the air hose between the water level pressure sensor and the bottom of the washer tub. Replace the air hose if damaged. Replace the water level pressure sensor. If the problem persists, replace the main electronic control board.

Possible parts
Water level pressure sensor, Wire harness, Air hose, Main electronic control board
09, 65, 66 or 0E

Lid lock is defective

Check/Repair

Unplug the washer and reconnect the wire harness connections between the lid lock assembly and the main electronic control board. Replace the wire harness if damaged. Replace the lid lock assembly if it's damaged or defective.

Possible parts
Lid lock assembly, Wire harness
0A or 10

Not filling with water

Check/Repair

Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water inlet valve assembly is defective, replace it.

Possible parts
Water inlet valve assembly
0B

Drain pump is defective

Check/Repair

Remove any clogs from the washer drain and drain hose. Straighten the drain hose if kinked. Replace the drain pump if defective.

Possible parts
Drain pump
0D, 12, 72, CB, C9, CA, CC, CD, CE, CF, D5, DD, DE or DF

Main electronic control board is defective

Check/Repair

Unplug the washer for 5 minutes to reset the main electronic control board. Restore electrical power. If the code returns, replace the main electronic control board.

Possible parts
Main electronic control board
11

Heater is defective

Check/Repair

Unplug the washer and reconnect wires on the heating element. Replace the heating element if defective. If the problem persists after replacing the heating element, replace the main electronic control board.

Possible parts
Heating element, Wire harness, Electronic control board
16, 17 or 18

Mode shifter is defective

Check/Repair

Unplug the washer and reconnect wires on the mode shifter. Replace the wire harness if damaged. If the wiring connections are okay, replace the mode shifter. If the problem persists, replace the main electronic control board.

Possible parts
Mode shifter, Wire harness, Main electronic control board
19

Flood level detected

Check/Repair

If the washer is not overfilling, replace the water level pressure switch. If the washer is overfilling, unplug the washer and replace the inlet water valve assembly if the washer continues to fill while unplugged from the power supply.

Possible parts
Water level pressure switch, Water inlet valve assembly
6A or 6B

Thermistor (water temperature sensor) is defective

Check/Repair

Reconnect any loose wires on the thermistor. Replace the wire harness if it's damaged. Measure the thermistor resistance using a volt/ohm meter. If the resistance isn't 13,840 ohms at 70F, replace the thermistor.

Possible parts
Thermistor, Wire harness
D2

Locked rotor on the drive motor

Check/Repair

Rotate the spin basket to see if it spins freely. Remove any foreign objects trapped between the spin basket and the outer plastic tub. Unplug the washer and reconnect any loose wires on the drive motor and hall sensor (motor speed sensor). Replace the wire harness if damaged. If the wire harness is okay and the basket spins freely, replace the hall sensor. If the problem persists, replace the main electronic control board.

Possible parts
Hall sensor, Wire harness, Main electronic control board
D3

Hall sensor (motor speed sensor) is defective

Check/Repair

Unplug the washer and reconnect any loose wires between the hall sensor and the main electronic control board. Replace the wire harness if damaged. If the wiring is okay, replace the hall sensor. If the problem persists, replace the main electronic control board.

Possible parts
Hall sensor, Wire harness, Main electronic control board

Symptoms common to all washers

Choose a symptom to see related washer repairs.

Main causes: worn agitator dogs, bad clutch, broken motor coupler, shifter assembly failure, broken door lock, suspension component failure
Main causes: no water supply, bad water valves, water-level pressure switch failure, control system failure, bad door lock or lid switch
Main causes: clogged drain hose, house drain clogged, bad drain pump, water-level pressure switch failure, bad control board or timer
Main causes: leaky water inlet valve, faulty water-level pressure switch, bad electronic control board
Main causes: water heater failure, bad water temperature switch, faulty control board, bad water valve, faulty water temperature sensor
Main causes: bad lid switch or door lock, bad timer or electronic control board, wiring failure, bad water inlet valve assembly
Main causes: unbalanced load, loose spanner nut, worn drive block, broken shock absorber or suspension spring, debris in drain pump
Main causes: lack of electrical power, wiring failure, bad power cord, electronic control board failure, bad user interface board
Main causes: broken lid switch or lid lock, bad pressure switch, broken shifter assembly, faulty control system

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