March 1, 2016

Troubleshooting a direct-drive top-load washer that won't fill video

By Sears PartsDirect staff
Troubleshooting a direct-drive top-load washer that won't fill.
Troubleshooting a direct-drive top-load washer that won't fill.

If your top-load direct-drive washer won’t fill with water, several components could be to blame. For example, the washer could have a malfunctioning water inlet valve or water level pressure switch, or it could be the timer or temperature switches. This video from Sears PartsDirect shows how to troubleshoot problems with your washer, including checking for continuity with a multimeter to find out which part needs to be replaced so that you can get your washer working again.

For more symptoms, error code tables and repair guides, check out our DIY washer repair section.

Repair guides for top-load washers

How to replace the spin basket in a top-load washer

If the spin basket on your top-load washer is damaged, you can replace it with a new one. Just follow these step-by-step instructions.

Repair difficulty
Time required
 45 minutes or less
How to replace the timer in a direct-drive top-load washer

Replace the timer if it doesn't advance or work properly.

Repair difficulty
Time required
 15 minutes or less
How to replace the clutch assembly in a top-load washer

If the washer spins when the basket is empty but not when the basket is full, the problem could be the clutch assembly. These steps explain how to replace it.

Repair difficulty
Time required
 60 minutes or less

Articles and videos for top-load washers

September 26, 2019

Keeping your smart appliances secure from hackers

By Lyle Weischwill

Find out how to protect your smart appliances from malevolent invasions by hackers.

July 6, 2017

How to calibrate a washer after a repair video

By Sears PartsDirect staff

Calibrate some washers models after replacing the control board, drive motor, motor capacitor or tub suspension springs.

November 28, 2014

How to display error codes on vertical modular washers (VMWs) video

By Sears PartsDirect staff

Learn how to enter diagnostic mode and view the error codes for Kenmore and Whirlpool vertical module washers (VMWs).