March 1, 2016

Troubleshooting a direct-drive top-load washer that won't fill video

By Sears PartsDirect staff
Troubleshooting a direct-drive top-load washer that won't fill.
Troubleshooting a direct-drive top-load washer that won't fill.

If your top-load direct-drive washer won’t fill with water, several components could be to blame. For example, the washer could have a malfunctioning water inlet valve or water level pressure switch, or it could be the timer or temperature switches. This video from Sears PartsDirect shows how to troubleshoot problems with your washer, including checking for continuity with a multimeter to find out which part needs to be replaced so that you can get your washer working again.

For more symptoms, error code tables and repair guides, check out our DIY washer repair section.

Repair guides for top-load washers

How to replace the motor coupler on a top-load washer

If the washer drains but won’t agitate or spin, the motor coupler might have broken to protect the drive motor from damage. Follow these steps to replace a broken motor coupler.

Repair difficulty
Time required
 60 minutes or less
How to replace the agitator dogs in a top-load washer

If the top of the agitator moves both ways instead of just one, replace the agitator dogs, using the steps in this repair guide.

Repair difficulty
Time required
 15 minutes or less
How to replace the drive block on a top-load washer

The drive block rotates the spin basket. If the basket wobbles or rattles in the spin mode because the drive block is worn out, replace the drive block following these directions.

Repair difficulty
Time required
 60 minutes or less

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March 1, 2016

Troubleshooting a direct-drive top-load washer that won't fill video

By Sears PartsDirect staff

Learn the possible reasons that your washer won't fill and how to fix it when you find the problem.