If the washer is getting power but doesn't start, the switch that senses whether the lid or door is shut or locked might have failed. A failed timer, main electronic control board, user interface board or motor control board can also prevent the washer from starting.
Washers with an electronic control system often signal an error code on the display when the washer won't start. If your washer display signals a code, use our washer error code charts to determine the cause of the code and fix the problem.
Vertical modular top-load washers signal a component problem in a unique way. This type of top-load washer locks the lid during the cycle because it spins the basket at a high rate of speed in the spin mode. A vertical modular top-load washer flashes the Lid Lock light instead of a code when the washer won't start. This video shows how to troubleshoot flashing lid lock errors on a vertical modular washer.
A top-load, direct-drive washer uses an electro-mechanical timer to control washer functions, so it won't signal error codes. This type of washer doesn't lock the lid because it spins the basket at lower speeds than a vertical modular top-load washer. Instead, the direct-drive, top-load washer stops if you lift the lid. The wash cycle won't start if the direct-drive washer doesn't fill or the water-level pressure switch doesn't detect that the washer filled. This video shows how to troubleshoot a top-load, direct-drive washer that won't fill. As shown in the video, a failed water inlet valve assembly or bad water-level pressure switch can prevent a direct-drive, top-load washer from starting.