State gas water heater error codes

State

These error code explanations can help you diagnose a problem with your State gas water heater. The LED light on the control displays State water heater error codes. Use the chart below to find troubleshooting for an error code displayed on your State gas water heater.

For repair how-to help, visit the PartsDirect repair help section, which includes repair help for water heaters, major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your water heater.

Error Code
Condition
DIY advice
LED not lit

Control off or pilot light is out

Check/Repair

Follow the lighting instructions on the front of the water heater and attempt to relight the pilot light. Visibly verify the pilot is lit.

Possible parts
LED continuously on

Pilot light was recently extinguished

Check/Repair

Turn the gas control valve/thermostat knob to OFF. Wait 10 minutes for the thermocouple to cool, then attempt to relight the pilot by following the lighting instructions on the water heater's label. Until the thermocouple reaches its normal operating temperature, the status light will not blink, even if the pilot is lit. It may take as long as 90 seconds of continuous pilot operation before the thermocouple reaches normal operating temperature and the status light starts to blink.

Possible parts
1 flash with a 3-second pause

Normal operation (bright to dim, light)

Check/Repair

No corrective action or repair is necessary. Normal operation.

Possible parts
2 flashes

Thermocouple

Check/Repair

Check all wiring connections for loose or damaged wires. Correct if needed. Check the millivolt output on the thermocouple with a multi-meter. If output is less than 350 millivolts DC, replace the thermocouple/pilot assembly.

Possible parts
Thermocouple/pilot assembly
4 flashes

Temperature exceeded

Check/Repair

Turn gas control valve/thermostat knob to OFF. Turn the main gas supply OFF. Replace the gas control valve assembly.

Possible parts
Gas control valve assembly
5 flashes

Sensor failure

Check/Repair

Turn gas control valve/thermostat knob to OFF. Turn the main gas supply OFF. Replace the gas control valve assembly.

Possible parts
Gas control valve assembly
7 flashes

Gas/thermostat control failure

Check/Repair

Turn gas control valve/thermostat knob to OFF. Turn the main gas supply OFF. Replace the gas control valve assembly.

Possible parts
Gas control valve assembly
8 flashes

Power off failure

Check/Repair

If the pilot flame is visible when the control knob is set to the OFF position, replace the gas control valve assembly. If the pilot flame is not visible when the control knob is set to the OFF position, wait 10 minutes for the thermocouple to cool, and then relight the unit. If this condition returns, replace the gas control valve assembly.

Possible parts
Gas control valve assembly

Symptoms common to all water heaters

Choose a symptom to see related water heater repairs.

Main causes: water supply needs chlorine treatment, anode rod too reactive
Main causes: thermostat temperature set too high, thermostats need adjustment, faulty thermostat, shorted heating element
Main causes: thermostats need adjustment, water heater capacity too low, bad heating element, thermostat failure, excessive tank sediment
Main causes: lack of power, no gas supply, thermostat limit switch tripped, bad element, bad thermostat, gas valve failure, bad thermocouple
Main causes: broken heating element, thermostat failure, excessive tank sediment, tank size too small, burner valve assembly failure
Main causes: faulty pressure relief valve, water is overheating
Main causes: loose water pipe fittings, leaky drain valve, bad temperature-pressure relief valve, leaky heating element, cracked tank

Articles and videos common to all water heaters

Use the advice and tips in these articles and videos to get the most out of your water heater.

November 1, 2018

How to read a wiring schematic video

By Sears PartsDirect staff

Learn how to decipher symbols so you can buy the right part for your problem.

October 31, 2018

Cleaning your appliances after a drinking water advisory

By Julie Riebe

Find out how to clean and flush household appliances once a boil water advisory is lifted.

August 1, 2015

Water heater common questions

By Sears PartsDirect staff

These common questions and answers can help you make the most of your water heater.