Water heater error codes

Error Code

Sometimes your water heater tells you exactly what's wrong—as long as you can crack the code. Below are common error code tables for the most popular brands, along with an explanation of what the code means, possible repair parts you might need and DIY advice. Visit Sears PartsDirect’s repair help section for more DIY advice for water heaters, major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. To find the owner’s manual or a complete list of replacement parts for your water softener, search for your model number.

Water Heater

Symptoms common to all water heaters

Choose a symptom to see related water heater repairs.

Main causes: water supply needs chlorine treatment, anode rod too reactive
Main causes: thermostat temperature set too high, thermostats need adjustment, faulty thermostat, shorted heating element
Main causes: thermostats need adjustment, water heater capacity too low, bad heating element, thermostat failure, excessive tank sediment
Main causes: lack of power, no gas supply, thermostat limit switch tripped, bad element, bad thermostat, gas valve failure, bad thermocouple
Main causes: broken heating element, thermostat failure, excessive tank sediment, tank size too small, burner valve assembly failure
Main causes: faulty pressure relief valve, water is overheating
Main causes: loose water pipe fittings, leaky drain valve, bad temperature-pressure relief valve, leaky heating element, cracked tank

Articles and videos common to all water heaters

Use the advice and tips in these articles and videos to get the most out of your water heater.

November 1, 2018

How to read a wiring schematic video

By Sears PartsDirect staff

Learn how to decipher symbols so you can buy the right part for your problem.

October 31, 2018

Cleaning your appliances after a drinking water advisory

By Julie Riebe

Find out how to clean and flush household appliances once a boil water advisory is lifted.

August 1, 2015

Water heater common questions

By Sears PartsDirect staff

These common questions and answers can help you make the most of your water heater.