May 29, 2018

Dual-ring radiant surface element on range not working video

By Sears PartsDirect staff
Range dual-ring radiant surface element.
Range dual-ring radiant surface element.

When a dual-ring radiant surface element—or dual burner—on your stovetop doesn’t work, one of three things has probably happened: the range has a bad element, a wiring problem or a broken surface element control switch. This Sears PartsDirect video walks you through the troubleshooting steps to help you figure out which part to replace to get the burner working again.

For more DIY help with your electric or gas range, check out our repair help page for troubleshooting tips and videos, repair guides and error code charts.

Symptoms for electric ranges

Main causes: faulty surface element, burner control switch failure, temperature limiter not working properly, loose wiring
Main causes: impact from dropping an item on the glass surface, ceramic glass surface flaw, surface element temperature limiter failure

Repair guides for electric ranges

July 20, 2018
By Lyle Weischwill
How to replace a range exposed bake element

This DIY repair guide shows how to replace an exposed bake element in just 15 minutes.

Repair difficulty
Time required
 15 minutes or less
How to replace a range hidden bake element

These step-by-step instructions guide you through replacing the oven hidden bake element in an electric range.

Repair difficulty
Time required
 30 minutes or less
February 20, 2015
By Lyle Weischwill
How to replace a range radiant surface element

If the element on your glass cooktop isn't heating up even though it gets power, replace it yourself, in about 45 minutes. Here's how.

Repair difficulty
Time required
 45 minutes or less

Articles and videos for electric ranges

May 3, 2018

Range hot surface light won't turn off video

By Sears PartsDirect staff

Learn how to test the surface element switches to find the broken part.

May 3, 2018

Range surface element light won't turn off video

By Sears PartsDirect staff

Learn how to find the broken switch causing the problem.

April 27, 2016

How to care for a radiant cooktop video

By Sears PartsDirect staff

Learn how to choose cookware for a glass cooktop range and how to clean the cooktop with a non-abrasive cleaner.