May 29, 2018

Dual-ring radiant surface element on range not working video

By Sears PartsDirect staff
Range dual-ring radiant surface element.
Range dual-ring radiant surface element.

When a dual-ring radiant surface element—or dual burner—on your stovetop doesn’t work, one of three things has probably happened: the range has a bad element, a wiring problem or a broken surface element control switch. This Sears PartsDirect video walks you through the troubleshooting steps to help you figure out which part to replace to get the burner working again.

For more DIY help with your electric or gas range, check out our repair help page for troubleshooting tips and videos, repair guides and error code charts.

Symptoms for electric ranges

Main causes: impact from dropping an item on the glass surface, ceramic glass surface flaw, surface element temperature limiter failure
Main causes: faulty surface element, burner control switch failure, temperature limiter not working properly, loose wiring

Repair guides for electric ranges

How to replace a range hidden bake element

These step-by-step instructions guide you through replacing the oven hidden bake element in an electric range.

Repair difficulty
Time required
 30 minutes or less
How to replace an electric range oven door outer glass panel

Learn how to replace a damaged outer window panel on your oven door with these step-by-step instructions.

Repair difficulty
Time required
 45 minutes or less
March 20, 2015
By Lyle Weischwill
How to replace a range glass cooktop

These step-by-step instructions explain how to replace a damaged ceramic glass cooktop on an electric range.

Repair difficulty
Time required
 45 minutes or less

Articles and videos for electric ranges

May 16, 2022

What are the main parts of a stove?

By Lyle Weischwill

Learn about the parts of gas and electric ranges.

May 12, 2022

How to disassemble an Electrolux EW30 freestanding electric range

By Sears PartsDirect staff

See how to access control boards and oven components in an Electrolux electric range.

November 21, 2018

Quick tips and fixes: range hot surface light troubleshooting video

By Sears PartsDirect staff

This short, animated video shows you why the hot surface light on your range always stays on—and how to fix it.