Whirlpool  Washer  Error Codes for Duet Alpha Model

These error code explanations can help you diagnose a problem with your Whirlpool Alpha model front-load washer.  For DIY repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. You can also search for owner’s manuals and find washing machine replacement parts.

Check out our washer error code charts for information on a different Whirlpool model or another brand of washer.

Error Code Condition Check/Repair Shop Parts
SUDS Excessive suds If you see excessive suds in the washer, start using the right amount of high-efficiency (HE) detergent.
(HE) detergent
F0E1 Load detected during the washer cleaning cycle Remove clothes from the washer. The washer must be empty when running a washer cleaning cycle.
F1E1 Main control board failure Try to reset the control board by unplugging the washer for 5 minutes and then restoring power. If the F1E1 code returns after restoring power, replace the main electronic control board.
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Main control board
F1E2 Motor control board error Unplug the washer. Check the wire harness connections on the motor control board. Make sure the drive motor connections are secure. If the wiring connections are okay, replace the motor control board.
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Motor control board
F2E3 Main control board mismatch or main control board failure The code appears when you install the wrong main control board. Order and install the correct main control board for your washer. If the code appears when you're not replacing the main control board, then the main control board failed. Replace the main control board.
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Main control board
F3E1 Water level pressure switch failure Unplug the washer. Check the wiring between the water level pressure switch and the main control board. Reconnect any loose wires. Replace the wire harness if damaged. If the wiring is okay, replace the water level pressure switch.
Water level pressure switch, wire harness
F3E2 Temperature sensor failure Unplug the washer and check the wiring going to the water temperature sensor. If the wiring is okay, replace the temperature sensor.
Temperature sensor
F4E0 Water heater failure Unplug the washer and check the wiring going to the water-heating element. If the wiring is okay, replace the heating element.
Heating element
F5E1 Door switch failure This code appears if the control does not detect the door opening after 3 consecutive loads, indicating that the door switch failed. The code also displays when the door switch is open with the door locked. Replace the door lock/switch.
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Door lock/switch
F5E1 Door switch failure This code appears if the control does not detect the door opening after 3 consecutive loads, indicating that the door switch failed. The code also displays when the door switch is open with the door locked. Replace the door lock/switch.
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Door lock/switch
F5E2 Door lock failure The door can't lock. Unplug the washer and check the door lock assembly for damage or a loose wiring connection. Clear any debris out of the door lock assembly. Replace the door/lock switch if defective.
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Door lock/switch
F5E3 Door unlock error The washer won't unlock. Unplug the washer and check the door lock assembly for damage or a loose wiring connection. Replace the door/lock switch if defective.
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Door lock/switch
F6E1 Communication error between the main control board and motor control board Unplug the washer and check the wire harness connections between the main control board and the motor control board. Reconnect any loose wires. Replace the wire harness if damaged. Replace the motor control board if defective. If the problem persists, replace the main control board.
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Motor control board, main control board, wire harness
F6E2 or F6E3 Communication error between the main control board and the user interface control Unplug the washer and check the wire harness connections between the main control board and the user interface control. Reconnect any loose wires. Replace the wire harness if damaged. Replace the user interface control if defective. Replace the main control board if defective.
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User interface control, main control board, wire harness
F7E1 Motor tachometer failure Unplug the washer and check the wiring between the motor control board and the drive motor. Check the wire harness connection between the motor control board and the main control board. Reconnect any loose wires. Replace any damaged wire harnesses. If the wiring connections are okay, check to see if the spin basket rotates smoothly. If not, resolve any friction issues in the drive system such as an obstruction caught between the spin basket and tub. If the spin basket rotates smoothly, replace the drive motor. If the problem persists, replace the motor control board.
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Drive motor, motor control board, wire harness
F7E2 Motor or motor control board overheated Overloading the washer can cause this code to appear. Remove some clothes if you overloaded the washer. Friction in the drive system also overheats the motor or the motor control board. Remove any obstructions between the spin basket and the tub. Replace the tub bearing if it's worn or locked up. Replace the drive motor or motor control board if defective.
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Drive motor, tub bearing, motor control board
F8E0 Steam valve failure Check the water supply hoses for kinks. Check for a restricted screen in the water valves. Replace the steam valve if defective.
Steam valve
F8E1 No water detected Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water valve assembly is defective, replace it.
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Water valve assembly
F8E2 Dispenser failure The dispenser can't move into position. Unplug the washer and check the mechanical linkage on the dispenser housing. Repair or replace any damaged dispenser parts.
Dispenser assembly parts
F8E3 Overflow condition Unplug the washer and, if the washer is overfilled, check the water valve assembly for proper shut-off of water flow. If the water valve assembly is defective, replace it. If the washer is empty when this error code appears, replace the water level pressure switch.
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Water valve assembly, water level pressure switch
F8E4 Low water flow The flow meter detects a long fill time. Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water valve assembly is defective, replace it. If water flows normally, replace the flow meter.
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Water valve assembly, flow meter
F9E1 Long drain Remove excess suds; the washer can't drain excessively sudsy water. Check your house drain system for a clog. Check the drain hose for kinks or clogs. Replace the drain pump if defective. If the washer drains properly, replace the water level pressure switch because it isn't accurately detecting the water level.
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Drain pump, water level pressure switch