Samsung  Washer  Error Codes for Front-Load Models

These error code explanations can help you diagnose a problem with your Samsung front-load washer. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. You can also search for owner's manuals and find washing machine replacement parts.

Check out our washer error code charts for information on a different Samsung or another brand of washer

Error Code Condition Check/Repair Shop Parts
nd, 5E Won't drain Washer fails to drain within 15 minutes. Check the washer drain path for a clog or restriction. Clear the large item filter in the drain pump. If the drain pump is defective or damaged, replace it.
See the repair guide to fix it yourself
Drain pump
LO, dE, dE1 Door unlock error The door fails to unlock after 7 attempts. Unplug the washer and open the door, using force if needed (using force often damages the door lock/switch assembly). Replace the assembly if it’s damaged or defective.
See the repair guide to fix it yourself
Door lock/switch assembly, Electronic control board
nF, 4E Water fill problem The washer fills for 40 minutes or the water level doesn't change after 6 minutes. Make sure the water supply faucets behind the washer are fully open. Check the water fill lines for kinks and freezing. Check the water inlet valves. If the valves are defective, replace the water inlet valve assembly.
See the repair guide to fix it yourself
Water inlet valve assembly
FL, dE, dE1 Door lock error Door fails to lock after 7 attempts. Unplug the washer and check the wiring harness connections to the door lock assembly. If the wiring connections are sound, replace the door lock assembly.
See the repair guide to fix it yourself
Door lock/switch assembly
LE Low water level Water level drops below the reset level during the wash or rinse cycles. Check for leaks in the washer tub and connected components. Check the installation of the drain system; water can siphon out of the washer if it’s not installed properly.
Outer tub, Hoses
lE, 1E Water level sensor failure Unplug the washer. Check the wire harness connections between the water level sensor and the main electronic control board. If the connections are good, replace the water level pressure sensor.
Water level sensor
OE Water overflow The water level sensor detects an overflow. If the washer is overfilled, check the water inlet valves. If the valves aren't shutting off the water flow properly, replace the water inlet valve assembly. If the washer isn’t overfilled, the water level sensor usually needs to be replaced.
See the repair guide to fix it yourself
Water inlet valve assembly, Water level sensor
dc, UE Unbalanced load The load is detected as unbalanced during the final spin. The basket won't spin over 150 rpm when this code is displayed. Cancel the cycle or let it end. Adjust the load and see if the washer spins properly. If not, inspect the suspension system and replace any defective parts.
Suspension system components
E2, bE2 Stuck key A key on the control panel is stuck. Try to free the key. If you can't free the key, replace the user interface board (also called the sub-PCB control board).
See the repair guide to fix it yourself
User interface board
ds Door is open during locking The control detects that the washer door is open while it’s being locked. Use the diagnostic test mode to check the door lock/switch assembly. If the door lock/switch assembly is defective, replace it.
See the repair guide to fix it yourself
Door lock/switch assembly
tE, tE1 Water temperature is too high or too low Use the diagnostic test mode to determine what water temperature the electronic control board measures. If the actual water temperature is significantly different, replace the the temperature sensor (also called the thermistor).
Temperature sensor (thermistor)
3E No signal from the drive motor tachometer Unplug the washer. Check the wire harness connections on the drive motor and the electronic control board. If the wiring connections are sound, the drive motor or the tachometer (also called the hall sensor) may need to be replaced.
See the repair guide to fix it yourself
Drive motor, Tachometer (hall sensor)
Hr Heater relay failure The heater relay is a component on the main electronic control board. Unplug the washer for 5 minutes to reset the electronic control board, and then plug in the washer. If the code returns, replace the electronic control board.
See the repair guide to fix it yourself
Electronic control board
nF1, 4E2 The hot and cold water connections are reversed Connect the hot and cold water fill hoses correctly.
2E Internal control board failure Unplug the washer for 5 minutes to reset the electronic control board, and then plug in the washer. If the code returns, replace the electronic control board.
See the repair guide to fix it yourself
Electronic control board
Sud, SUd Excessive suds The washer has too much suds. Use the right amount of high-efficiency (HE) laundry detergent only.
HE laundry detergent
AE Communication error between the electronic control board and the user interface board Check the wire harness connections between the control boards in the control panel. If the wiring connections are sound, replace one or both of the boards.
See the repair guide to fix it yourself
Electronic control board, user interface board
SF Electronic control board error Unplug the washer for 5 minutes to reset the electronic control board, and then plug in the washer. If the code returns, replace the electronic control board.
See the repair guide to fix it yourself
Electronic control board