Kenmore  Washer  Error Codes for Model 796 Front-Load Washers

These error code explanations can help you diagnose a problem with your Kenmore front-load washer with a model number that starts with 796.  For repair how-to help, visit the PartsDirect repair help section, which includes repair help for washing machines, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. You can also search for owner’s manuals and find washing machine replacement parts.

Check out our washer error code charts for information on a different Kenmore model or another brand of washer.

Error Code Condition Check/Repair Shop Parts
IE Inlet water supply error The initial expected water level isn’t reached in 8 minutes or the final preset water level isn’t reached in 25 minutes. Make sure that water supply faucets for the washer are open. Check the inlet water valves. If the valves are defective, replace the inlet water valve assembly. If the water valves are okay, replace the main electronic control board.
Inlet water valve assembly, Main electronic control board
UE Unbalanced load Make sure the washer is properly leveled. If the load is too small, it cannot be balanced. Add a towel or two (or more garments) to the load. Check the load to see if it’s tangled. Heavy items mixed with light ones may not be able to be balanced properly. Adjust the load.
OE Drain error Washer did not drain within 10 minutes. Check the washer drain for a clog. Check the drain hose for a kink or restriction. Clean the large item filter in the drain pump. If the drain pump is damaged, replace it.
Drain pump
FE Water overflow error The drain pump runs constantly when the FE error code is displayed. Check the inlet water valves to see if they shut off the water supply properly after the washer is filled. If the inlet water valves are defective, replace the inlet water valve assembly.
Inlet water valve assembly
PE Water level pressure sensor error Unplug the washer. Check the wiring between the water level pressure sensor and the main control board. If the wiring is okay, then the water level pressure sensor will usually need to be replaced.
Water level pressure sensor
dE Door is open error Unplug the washer. Check the door for an obstruction. If the door is damaged, replace any defective parts. If the door is closing properly, check the door lock/switch assembly wiring. If the wiring connections are okay, then you will usually need to replace the door lock/switch assembly.
Door lock/switch assembly, Washer door components
tE or TE Heating sensor error Unplug the washer. Check the wiring connections on the drum thermistor (temperature sensor). Measure the resistance using a volt/ohm meter. It should measure around 40K ohms (40,000 ohms) at 85 degrees F. If the thermistor is defective, replace it. Check the heating element for damage. If the heating element is defective, replace it.
Drum Thermistor, Heating element
LE Locked drive motor error Check the wire harness connections on the motor and the hall sensor (tachometer). Repair any wiring failures. If the wiring connections are okay, then check for damaged motor components. Replace any damaged motor components. If there are no problems found with the motor, then the hall sensor may need to be replaced.
Drive motor components, Hall Sensor
EE EEPROM error on main electronic control board The EEPROM (Electrically Erasable Programmable Read-Only Memory) on the control board is corrupted. Try to clear the code by unplugging the washer for 5 minutes. Restore power and see if the code clears. If not, then replace the main control board.
Main electronic control board
PF Power Failure A power failure occurred during the cycle. The cycle may not have completed properly. Start a new cycle.
CL Child Lock is on The Child Lock control panel feature is enabled. The control won't accept selections while the Child Lock is on. To disable the Child Lock, press and hold the Child Lock button for 5 seconds.