Thermador  Wall Oven  Masterpiece Series Error Codes

These error code explanations can help you diagnose a problem with your Thermador Masterpiece wall oven. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for wall ovens, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. You can also search for owner’s manuals  and find wall oven replacement parts.

Check out our wall oven error code charts for information on a different brand of wall oven.

 

Error Code Condition Check/Repair Shop Parts
E000 Mismatched user interface and electronic oven control board This code appears when you replace the user interface or electronic oven control board using the wrong part. Use your wall oven model number to check the part number for the replacement part. Disconnect electrical power to the wall oven and install the correct part for your model.
Electronic oven control board, user interface
E003 User interface too hot The user interface temperature exceeded 185 degrees. Make sure the upper oven door closes fully. Replace the upper oven door hinges if defective. Check the upper oven door seal and replace if damaged. Check the upper oven cooling fan wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. Replace the upper oven cooling fan if it doesn't run when activated.
Upper oven cooling fan, upper oven door seal, upper oven door hinges, wire harness
E005 or E009 No communication between the user interface and the electronic oven control board Disconnect electrical power to the oven. Check the wire harness connections between the electronic oven control board and the user interface. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the user interface. If the problem continues, replace the electronic oven control board.
User interface, wire harness, electronic oven control board
E010 User interface memory error Disconnect electrical power to the oven. Check the wire harness connections between the electronic oven control board and the user interface. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the user interface. If the problem continues, replace the electronic oven control board.
User interface, electronic control board, wire harness
E011 User interface error or stuck button Disconnect electrical power to the oven. Clean and dry the glass touch panel. Restore power and see if the error clears. If not, disconnect electrical power to the oven and check the wire harness connections between the electronic oven control board and the user interface. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the user interface. If the problem continues, replace the electronic oven control board.
User interface, electronic control board, wire harness
E012 Defective electronic control board temperature sensor Disconnect electrical power to the oven and replace the electronic oven control board.
Electronic oven control board
E014 On/Off key not responding Disconnect electrical power to the oven. Clean and dry the glass touch panel. Restore power and touch the center of the On/Off key with the flat part of your finger. If the key doesn't work, disconnect power to the oven again and check the wire harness between the user interface and the electronic oven control board for damage. Replace the wire harness if damaged. If the wire harness is okay, replace the user interface. If the problem continues, replace the electronic oven control board.
User interface, electronic oven control board, wire harness
E032 10 seconds of multiple keys being pushed Press "Clear" and reprogram the oven settings. If the problem continues, disconnect electrical power to the oven. Clean and dry the glass touch panel. Restore power and see if the error clears. If not, disconnect power to the oven again and check the wire harness connections between the electronic oven control board and the user interface. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the user interface. If the problem continues, replace the electronic oven control board.
User interface, electronic control board, wire harness
E101 or E104 Upper oven temperature sensor failure Disconnect electrical power to the oven. Check the upper oven temperature sensor wire harness. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the upper oven temperature sensor resistance using a multimeter. You should measure 1,080 ohms of resistance at 70 degrees. Replace the upper oven temperature sensor if resistance is off. If the sensor resistance and wire harness are okay, replace the electronic oven control board.
See the repair guide to fix it yourself
Upper oven temperature sensor, wire harness, electronic oven control board
E201 or E204 Lower oven temperature sensor failure Disconnect electrical power to the oven. Check the lower oven temperature sensor wire harness. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the lower oven temperature sensor resistance using a multimeter. You should measure 1,080 ohms of resistance at 70 degrees. Replace the lower oven temperature sensor if resistance is off. If the sensor resistance and wire harness are okay, replace the electronic oven control board.
See the repair guide to fix it yourself
Lower oven temperature sensor, wire harness, electronic oven control board
E106 Upper oven door latch not locking Disconnect electrical power to the oven. Check the upper oven door latch wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the upper oven door latch assembly. If the problem continues, replace the electronic oven control board.
Upper oven door latch assembly, wire harness, electronic oven control board
E206 Lower oven door latch not locking Disconnect electrical power to the oven. Check the lower oven door latch wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the lower oven door latch assembly. If the problem continues, replace the electronic oven control board.
Lower oven door latch assembly, wire harness, electronic oven control board
E107 Upper oven door latch not unlocking Disconnect electrical power to the oven. Check the upper oven door latch wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the upper oven door latch assembly. If the problem continues, replace the electronic oven control board.
Upper oven door latch assembly, wire harness, electronic oven control board
E207 Lower oven door latch not unlocking Disconnect electrical power to the oven. Check the lower oven door latch wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness connections are okay, replace the lower oven door latch assembly. If the problem continues, replace the electronic oven control board.
Lower oven door latch assembly, wire harness, electronic oven control board
E115 Upper oven temperature too high Disconnect electrical power and replace the electronic oven control board if the oven overheated because the electronic oven control board has a defective relay. If the code appears when the oven isn't overheating, disconnect electrical power to the oven and check the wire harness connections for the upper oven temperature sensor. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the upper oven temperature sensor resistance using a multimeter. You should measure 1,080 ohms of resistance at 70 degrees. Replace the upper oven temperature sensor if resistance is off. If the sensor resistance and wire harness are okay, replace the electronic oven control board.
See the repair guide to fix it yourself
Electronic oven control board, wire harness, upper oven temperature sensor
E215 Lower oven temperature too high Disconnect electrical power and replace the electronic oven control board if the oven overheated because the electronic oven control board has a defective relay. If the code appears when the oven isn't overheating, disconnect electrical power to the oven and check the wire harness connections for the lower oven temperature sensor. Reconnect any loose wires or replace the wire harness if damaged. If the wire harness is okay, check the lower oven temperature sensor resistance using a multimeter. You should measure 1,080 ohms of resistance at 70 degrees. Replace the lower oven temperature sensor if resistance is off. If the sensor resistance and wire harness are okay, replace the electronic oven control board.
See the repair guide to fix it yourself
Electronic oven control board, wire harness, lower oven temperature sensor
E116, E122 or E123 Meat probe error Disconnect electrical power to the oven and check the meat probe receptacle wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the meat probe. If the problem continues, replace the meat probe receptacle. If the problem still continues, replace the electronic oven control board.
Meat probe, meat probe receptacle, wire harness, electronic oven control board
E118 Upper oven cooling fan failure Disconnect electrical power to the oven and check the wire harness connections on the upper oven cooling fan and the upper oven cooling fan hall sensor (tachometer). Reconnect any loose wires or replace any damaged wire harnesses. Replace the upper oven cooling fan if it doesn't run when activated. Replace the upper oven cooling fan hall sensor if the cooling fan runs properly.
Upper oven cooling fan, upper oven cooling fan hall sensor, wire harness
E218 Lower oven cooling fan failure Disconnect electrical power to the oven and check the wire harness connections on the lower oven cooling fan and the lower oven cooling fan hall sensor (tachometer). Reconnect any loose wires or replace any damaged wire harnesses. Replace the lower oven cooling fan if it doesn't run when activated. Replace the lower oven cooling fan hall sensor if the cooling fan runs properly.
Lower oven cooling fan, lower oven cooling fan hall sensor, wire harness
E124 or E126 Upper oven door switch and upper oven door latch switch don't agree Disconnect electrical power from the oven and check the wire harness connections on the upper oven door switch and upper oven door latch. Reconnect any loose wires or replace any damaged wire harnesses. Replace the upper oven door switch if it doesn't control the oven light correctly. If the upper oven door switch works, replace the upper oven door latch assembly. If the problem continues, replace the electronic oven control board.
Upper oven door switch, upper oven door latch assembly, wire harness, electronic control board
E224 or E226 Lower oven door switch and lower oven door latch switch don't agree Disconnect electrical power from the oven and check the wire harness connections on the lower oven door switch and lower oven door latch. Reconnect any loose wires or replace any damaged wire harnesses. Replace the lower oven door switch if it doesn't control the oven light correctly. If the lower oven door switch works, replace the lower oven door latch assembly. If the problem continues, replace the electronic oven control board.
Lower oven door switch, lower oven door latch assembly, wire harness, electronic control board
E303 Electronic oven control board too hot The electronic oven control board temperature exceeded 212 degrees. Make sure the upper oven door closes fully. Replace the upper oven door hinges if defective. Check the upper oven door seal and replace the seal if damaged. Check the upper cooling fan wire harness connections. Reconnect any loose wires or replace the wire harness if damaged. Replace the upper oven cooling fan if it doesn't run when activated.
See the repair guide to fix it yourself
Upper oven cooling fan, upper oven door seal, upper oven door hinges, wire harness
E309, E310 or E312 Electronic oven control board failure Disconnect electrical power to the oven and replace the electronic oven control board.
Electronic oven control board