Treadmill: Console powers up but the treadmill won't start

A missing safety key, failed console display, wiring failure, faulty motor control board or bad drive motor will prevent the treadmill from starting even though the console display powers up.

Insert the safety key properly when starting the treadmill.

If the treadmill won’t start with the safety key inserted, unplug the treadmill and check the wire harness connections between the console display and the motor control board. Reconnect any loose wires and repair any broken wires.

If the wiring between the console display and the motor control board is okay, then you may need to replace the console display if it’s not detecting the safety key. A technician will typically need to conduct live voltage checks to determine whether the console detects the safety key.

If the console display detects the safety key but the motor control board isn’t activating the drive motor to start the treadmill, then you’ll need to replace the motor control board. A service technician will typically need to check voltage going to the drive motor to determine whether the motor control board is working.

If the motor control board activates the drive motor but the drive motor doesn’t run, then you’ll need to replace the drive motor. If you hear the drive motor buzz but it doesn’t run, replace the drive motor.

These repairs may help solve your Treadmill problem:

Replace the console display

Console

The console displays the elapsed time, distance traveled, estimated calories burned, current speed, and the user’s pulse. If the console doesn't work, replace the console display assembly.

For manuals, repair guides, and specific part recommendations, enter your model number.

Replace the motor

Drive motor

The motor spins the front belt roller to rotate the walking belt. If the motor is weak or defective, replace the motor.

For manuals, repair guides, and specific part recommendations, enter your model number.

Replace the motor control board

Motor controller

The electronic motor control board controls and monitors the speed. If the motor controller is defective, replace the motor controller.

For manuals, repair guides, and specific part recommendations, enter your model number.