Kenmore  Sewing Machine  Ergo3 Model Error Codes

These error code explanations can help you diagnose a problem with your Kenmore Ergo3 sewing machine. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for sewing machines, major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. You can also search for owner’s manuals and find sewing machine replacement parts.

Check out our sewing machine error code charts for information on a different Kenmore model or other brand of sewing machine.

Error Code Condition Check/Repair Shop Parts
RAISE PRESSER FOOT AND NEEDLE BAR, THEN TURN POWER ON AGAIN #01 X and/or Y carriage motor failure Unplug the sewing machine and check the wiring connections on the X and Y carriage motor and the A control board. Reconnect any loose wires. If the wires are okay, check the resistance of the carriage motors using a multi-meter. The carriage motor resistance should be 6 ohms or higher. If the multi-meter detects resistance of less than 6 ohms or an open circuit, replace the carriage motor. If both carriage motors are okay, replace the A control board.
X carriage motor, Y carriage motor, A control board
RAISE PRESSER FOOT AND NEEDLE BAR, THEN TURN POWER ON AGAIN #02 Zigzag motor failure Unplug the sewing machine and check the wiring connections on the zigzag motor and the A control board. Reconnect any loose wires. If the wires are okay, check the resistance of the zigzag motor using a multi-meter. The zigzag motor resistance should be 6 ohms or higher. If the multi-meter detects resistance of less than 6 ohms or an open circuit, replace the zigzag motor. If the zigzag motor is okay, replace the A control board.
Zigzag motor, A control board
RAISE PRESSER FOOT AND NEEDLE BAR, THEN TURN POWER ON AGAIN #04 Feed motor failure Unplug the sewing machine and check the wiring connections on the feed motor and the A control board. Reconnect any loose wires. If the wires are okay, check the resistance of the feed motor using a multi-meter. The feed motor resistance should be 6 ohms or higher. If the multi-meter detects resistance of less than 6 ohms or an open circuit, replace the feed motor. If the feed motor is okay, replace the A control board.
Feed motor, A control board
COMMUNICATION ERROR Failure of the Y cable The Y cable carries the data signal from the reader/writer 19000 to the A control board. Unplug the sewing machine and reconnect the Y cable to control board A if the Y cable is disconnected. Check the Y cable for damage and replace it if necessary.
Y cable

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