How to Replace the User Interface Board in a Front-Load Washer

 

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This step-by-step washer repair guide explains how to replace the user interface control board in the control panel of a front-load washer. The user interface board holds the display lights and buttons you press when selecting the washer's cycles and settings. If a control button or display light on the control panel won't work because of a failed user interface board, replace it with a manufacturer-approved replacement part.

Repair difficulty:
     
Time required:

Less than 30 min.

Parts Required

  • User interface board

For manuals, repair guides, and specific part recommendations, enter your model number.

Tools Required

  • Slot screwdriver
  • Phillips screwdriver
  • Work gloves

Before you begin

Wear work gloves to protect your hands. Have someone help you move the washer away from the wall.

Instructions

 Warning: Undertaking repairs to appliances can be hazardous. Use the proper tools and safety equipment noted in the guide and follow all instructions. Do not proceed until you are confident that you understand all of the steps and are capable of completing the repair. Some repairs should only be performed by a qualified technician.

Step 1: Shut off the electricity

Unplug the power cord from the wall outlet.

Step 2: Remove the top panel from the washer

Move the washer so can you can work behind the it. Using a Phillips screwdriver, remove the 2 screws on the back of the washer that hold the top panel. Gently pull the top panel toward the rear of the washer and lift it up and off.

Step 3: Remove the screw on the back of the control panel

Using a Phillips screwdriver, remove the screw on the back of the control panel. The screw is on the right side as you face the front of the washer.

Step 4: Remove the screws in the dispenser drawer housing

Pull the dispenser drawer forward until it stops. Release the locking tab at the back of the dispenser drawer and then pull it completely out of the dispenser housing. Using a Phillips screwdriver, remove the screws on each side of the dispenser housing.

Step 5: Remove the control panel

Unplug the wire harness connections for the control panel by pressing on the release tabs and sliding the connectors apart. 

Stand in front of the washer and lift up on the control panel to release the top. Pull the control panel off the washer.

Step 6: Remove the user interface board

Remove the screws that secure the user interface board in the control panel. Pull the user interface board out.

Step 7: Install the new user interface board

Place the new interface control boards into the control panel and install the screws loosely. Make sure that all the buttons are lined and can depress the switches on the interface board when you push the buttons. Carefully tighten the mounting screws. 

Step 8: Reinstall the control panel

Position the control panel on the top of the front panel. Reinstall the screws in the dispenser housing. 

Reinstall the screw on the back right side of the control panel. 

Plug in the wire harness connections for the control panel. Push the detergent dispenser back into the drawer housing.

Step 9: Reinstall the top panel

Push the panel down and forward to seat it on the washer frame. Reinstall the screws to secure the back panel. Avoid overtightening.

Step 10: Restore the power

Plug the washer into the electrical outlet. Return the washer to its original location.