How to Replace the Drain Pump on a Front-Load Washer

 

file

This DIY repair guide explains how to replace the drain pump in a front-load washer. If the pump motor fails, it won't drain water from the washing machine. Install a manufacturer-approved replacement part if the pump motor doesn't run or if the pump's been damaged by a foreign object such as a coin.

We also have instructions for replacing the drain pump on a top-load washer.

Repair difficulty:
     
Time required:

Less than 45 min.

Parts Required

  • Drain pump

For manuals, repair guides, and specific part recommendations, enter your model number.

Tools Required

  • Slot screwdriver
  • Phillips screwdriver
  • Pliers
  • Outer spring pliers (part number 383EER4001A)
  • Work gloves

Before you begin

Drain water from the washer tub using a wet/dry shop vacuum.

Wear work gloves to protect your hands.

Have someone help you move the washer away from the wall.

Instructions

 Warning: Undertaking repairs to appliances can be hazardous. Use the proper tools and safety equipment noted in the guide and follow all instructions. Do not proceed until you are confident that you understand all of the steps and are capable of completing the repair. Some repairs should only be performed by a qualified technician.

Replacing the Drain Pump on a Front-Load Washer

Step 1: Shut off the electricity

Unplug the power cord from the wall outlet.

Step 2: Remove the top panel

Remove the 2 screws on the back of the washer that hold the top panel.

Gently pull the top panel toward the rear of the washer and lift it up and off.

Step 3: Remove the screw on the back of the control panel

Remove the screw on the back of the control panel on the left side. 

Step 4: Remove the screws in the dispenser drawer housing

Pull the dispenser drawer forward until it stops.

Release the locking tab at the back of the dispenser drawer and then pull it completely out of the dispenser housing.

Remove the screws on each side of the dispenser housing.

Step 5: Remove the control panel

Unplug the wire harness connections for the control panel by pressing the release tabs and sliding the connectors apart.

Stand in front of the washer and lift the control panel to release the top.

Pull the control panel off the washer.

Step 6: Remove the pump housing

Open the drain pump filter cover at the bottom of the washer front panel.

Remove the screws that secure the plastic pump housing to the frame of the washer.

Remove the plastic pump housing.

Step 7: Remove the screw securing the front panel to the washer

Remove the mounting screw from the bottom of the front panel.

Step 8: Release the rubber door boot from the front panel

Open the washer door.

Use outer spring pliers to expand the spring clamp and remove it from the door boot.

Release the rubber door boot from the lip around the opening.

 Tip: Instead of the outer spring pliers, you can use a slot screwdriver to pry the spring clamp off the door boot. Don't damage the rubber door boot with the screwdriver.

Step 9: Remove the front panel

Remove the 7 screws from the top of the front panel.

Close the washer door. Tip the top of the front panel out and disconnect the wire harness from the door lock/switch assembly.

Pull the front panel off the washer.

Step 10: Remove the drain pump hoses

Place a shallow drain pan in front of the washer and then remove the plug from the small drain hose on the pump body to drain any water remaining in the pump body and washer tub.

Reinstall the plug and set aside the drain pan.

Put a towel under the pump body hoses to catch leaks.

Use pliers to release the spring clamp and then pull the drain hose off the pump body.

Repeat to pull the recirculation hoses off the pump body.

Release the spring clamp and remove the tub-to-pump hose from the pump body.

Step 11: Remove the drain pump

Take a photo of how the wires connect to the drain pump and recirculation pump.

Pull the wire harness connections off the drain pump and recirculation pump.

Release the wires from the tiebacks on the drain pump.

Remove the bolts that secure the drain pump to the washer base.

Remove the pump body and set it on a work surface.

Remove the towel from the washer.

Remove the drain pump mounting screws and pull the drain pump out of the pump body.

Step 12: Install the new drain pump

Insert the new drain pump into the pump body and reinstall the mounting screws.

Reinstall the pump body in the washer base and secure it with the mounting bolts.

Using your photo as a guide, reconnect the wires to the new drain pump and the recirculation pump.

Route the wires through the tiebacks on the drain pump.

Reconnect the tub-to-pump hose and secure it with the spring clamp.

Reconnect the recirculation hoses on the pump body and secure them with the hose clamps.

Reconnect the drain hose to the pump body and secure it with the hose clamp.

Step 13: Reinstall the front washer panel

Position the front panel in front of the cabinet and reconnect the door switch wiring harness.

Lift the front panel onto the frame and line up the mounting screw holes at the top of the front panel.

Insert the 7 mounting screws at the top of the front panel and tighten them firmly.

Step 14: Reinstall the door boot

Open the washer door.

Position the door boot properly around the lip of the opening in the front door panel.

Secure the door boot with the spring clamp.

 Tip: If you don't have outer spring pliers, work the spring clamp onto the lip of the door boot by hand starting with the spring at the 6 o'clock position. When the spring is most of the way around the lip, attach vice grip pliers to the clamp on one side of the spring and pull the spring straight sideways to expand the spring. Work the clamp the rest of the way onto the lip.

Step 15: Reinstall the base screw and the drain pump filter housing

Insert the screw into the base of the washer in the opening for the pump housing and tighten.

Push the drain pump filter housing to the front panel recess at the bottom of the washer.

Reinstall the mounting screws and tighten them firmly.

Close the drain pump filter housing door.

Step 16: Reinstall the control panel and top panel

Position the control panel on the top of the front panel.

Reinstall the screws in the dispenser housing.

Reinstall the screw on the back of the control panel.

Plug in the wire harness connections for the control panel.

Push the detergent dispenser back into the drawer housing.

Push the top panel down and forward to seat it on the washer frame.

Reinstall the screws to secure the back panel. Avoid overtightening.

Step 17: Restore the power

Plug the washer into the electrical outlet.

Return the washer to its original location.

Get Rid of Washer Odor  

Affresh washer cleaner is a simple, inexpensive way to refresh your washing machine. Use it monthly to remove residue and odor that builds up in a washing machine.