Refrigerator: Ice maker not making ice

Several problems can interfere with making ice—the ice maker could be jammed or broken, a dirty water filter or kinked water line could be blocking water flow, or the water inlet valve could be clogged or faulty. Check the ice maker for jammed cubes and clear any ice buildup that you find. Replace the ice maker assembly if it doesn’t cycle when activated. Replace the water inlet valve if it’s clogged or won’t fill the ice maker when activated. Replace any damaged or clogged water system tubing.

No ice in the ice maker also could mean that your refrigerator isn’t cooling—the ice maker won’t cycle if the freezer is warmer than 5 degrees F. Try the troubleshooting tips in our refrigerator not cooling video to resolve freezer temperature problems.

These repairs may help solve your Refrigerator problem:

Replace the refrigerator ice maker

Ice maker

This repair involves replacing the entire ice maker assembly, which is available for most models of refrigerators. Replace the entire ice maker if it is not harvesting ice correctly, or if the ice mold is damaged.

For manuals, repair guides, and specific part recommendations, enter your model number.

Replace the refrigerator water inlet valve

Water inlet valve

The water inlet valve assembly of the refrigerator controls water flow to the ice maker and the water dispenser. Replace the water inlet valve if it doesn't open or shut off the flow of water properly.

For manuals, repair guides, and specific part recommendations, enter your model number.

Replace refrigerator water system tubing

Water supply tube

Many refrigerators have an ice maker and/or water dispenser. The connecting water line between the water components inside the refrigerator can break, resulting in a water leak. This repair involves replacing of water lines inside the refrigerator.

For manuals, repair guides, and specific part recommendations, enter your model number.