Whirlpool  Refrigerator  Error Codes for Side by Side Models

These error code explanations can help you diagnose a problem with your Whirlpool refrigerator.  For repair how-to help, visit the PartsDirect repair help section, which includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. You can also search for owner’s manuals and find refrigerator replacement parts

Check out our refrigerator error code charts for information on a different brand of refrigerator.

 

Error Code Condition Check/Repair Shop Parts
d on the refrigerator display Air damper is stuck Unplug the refrigerator and examine the air damper that controls air flow from the freezer compartment to the refrigerator compartment for damage. If the air damper is broken, replace it.
See the repair guide to fix it yourself
Air damper
C on the refrigerator display Refrigerator compartment thermistor (temperature sensor) failure Unplug the refrigerator and reconnect the refrigerator thermistor wire harness if loose. Replace the wire harness if damaged. If the wire harness is okay, replace the refrigerator compartment thermistor.
See the repair guide to fix it yourself
Refrigerator compartment thermistor
C on the freezer display Freezer compartment thermistor failure Unplug the refrigerator and reconnect the freezer thermistor wire harness if loose. Replace the wire harness if damaged. If the wire harness is okay, replace the freezer compartment thermistor.
See the repair guide to fix it yourself
Freezer compartment thermistor
CF on the freezer display Communication failure between main control board and user interface control Unplug the refrigerator and check the wire harness connections on the user interface control and the main control board. Reconnect any loose wires. If the wire harness connections are okay, replace the user interface control. If the problem persists, replace the main control board.
See the repair guide to fix it yourself
User interface control, Main control board
18 degrees F (or -8 degrees C) temperature reading on the freezer display Over-temperature condition Make sure that the refrigerator power cord is plugged into the electrical outlet securely. The over-temperature condition is often caused by a power failure . Press the freezer temperature keypad to reset the freezer temperature display once the freezer cools to its normal temperature.