GE  Refrigerator  Error Codes

These error code explanations can help you diagnose a problem with your GE refrigerator.  For repair how-to help, visit the PartsDirect repair help section, which includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. You can also search for owner’s manuals and find refrigerator replacement parts

Check out our refrigerator error code charts for information on a different brand of refrigerator.

Error Code Condition Check/Repair Shop Parts
FF Check frozen foods for thawing Freezer temperature has been above normal for more than 2 hours. Make sure that the refrigerator and freezer doors are closed properly. Replace the door gaskets if damaged. Press the System Check button to clear the error code and check for other system failures. If the PF code appears, then the FF code was likely caused by a power failure. Keep the refrigerator and freezer doors closed as much as possible to allow the interior temperatures to recover.
See the repair guide to fix it yourself
Door gasket
PF Power has been interrupted Make sure that the power cord is properly plugged into the electrical outlet. Replace the power cord if damaged. Check the condition of food in the refrigerator and freezer compartments. Discard any spoiled food. Press the System Check button to clear the error code and check for other failures.
Power cord
CI Ice maker not operating properly Clear jammed ice cubes from the ice mold. If the ice mold isn’t filling with water, restore the water supply to the ice maker. If you turned off the water intentionally, also turn off the ice. Press the System Check button to clear the error code and check for other system failures. If the CI code reappears, replace the ice maker assembly.
See the repair guide to fix it yourself
Ice maker assembly
dE Defrost system error The defrost cycle has not run for more than 48 hours. Unplug the refrigerator and reconnect any loose wires in the defrost system. Replace the wire harness if damaged. Replace the defrost heater if damaged. It may be normal for the refrigerator to operate without defrosting for more than 48 hours when operating in a space that’s below 55 degrees F. Reset the code by pressing the System Check button.
Defrost system components
CC Freezer temperature is too warm Freezer temperature has been above normal for more than 2 hours. Adjust the controls according to the instructions in your owner's manual. Close the refrigerator and freezer doors completely. Replace the door gaskets if damaged. Press the System Check button to clear the error code and check for other system failures.
See the repair guide to fix it yourself
Door gasket