The part arrived undamaged. While it came with no instructions, the installation was straight forward other than the screws being a weird sort of hybrid between a Phillips drive and a square drive. Unfortunately, as I was tightening the very last screw (on the handle) the entire glass panel shattered into thousands of pieces! The problem is that unlike other ovens that have a cap that goes over the top of the oven door, this model (Kenmore 79047832400) has the handle resting on and pressing directly against the glass. This is just poor design and has cost me an extra $250.