The experts looked up my model number and sold me the part. I could have bought it cheaper online, but went to OEM thinking I would get a better part. I brought a spare clip as well. I wanted it done quick, so I paid extra and expedited the delivery.
They sent me the wrong O-rings. I learned this after I shut off water to my house and tore the softener apart. Later, this was easily verified when I located operating manual.
Now, I need to go out of my way to have the O-rings sent back-waiting on shipping papers.
They won't refund the expediting unless I also send back the clip because it was the correct clip. If I send back the clip they will refund the expediting, but there is a service fee to take clip back.
What a waste of time for something I wanted done quick.