I received what I had ordered (Left Refrigerator Crisper Drawer) in a very timely manner from Sears Parts Direct. However, it had been shipped in a very large box without any packing material, except for a very thin bubble-wrap layer around the crispers drawer. There was no protection for the crisper drawer to keep it from bouncing around in the shipping box. Needless to say, the item arrived with the entire front panel and handle broken off from the rest of the rest of the crisper drawer. Fortunately, all that I needed was the wheeled frame attached to the crisper drawer bottom. So, I removed that part and installed it onto my existing crisper drawer. My old crisper drawer is now functioning as new.