The person who did install the stove and microwave did an excellent job and as quickly as possible. The only problem was that the parts for the conversion weren't included with the stove so we had to order the kit separately. When it came there were 20-30 pieces in the bag and the installer had to figure out which parts were needed for our particular. When I looked at the parts on the Sears parts website, the parts were shown in "blister" type packaging. Was really shocked that the parts came in one bag and included parts for several different stoves. The installer had to pick through them to find the right ones for our stove. Took some time to pick the right ones out but as I said, he was good. That is why I gave only 3 stars,