The motor arrived as expected, but did not come with a wiring diagram to complete the installation. Although the colors were similar to the motor that needed to be replaced, there was one critical error that prevented the motor from working. We called the service line attempting to get an electronic copy of the wiring diagram and were told by multiple reps that they did not have it. We were sent an operator's manual that was no help. We know we got the right part, but were disappointed in the service that followed.