Ordering was extremely easy. Shipment arrived relatively quickly. I watched a YouTube video of the replacement procedure and the installation was very easy. I was replacing the dispenser on an old Kenmore. The installation was even easier than expected because the front panel on the Kenmore is not part of the control panel so you don't have to worry about disconnecting the control panel board. Plus, my son did the work, so I just had to supervise! After we were done, the dishwasher looked almost brand new.