First a testament to Craftsman products. I've lived in New Jersey since 1993. For the 1994 winter season I purchased a Craftsman 5hp snowblower from Sears. I have used it every year barring one snowless winter a couple years ago.
Aside from two tune-ups and fuel, the snowblower has cost me nothing to operate.
This year while running the blower I snagged a rock in the driveway and broke a shear pin on the auger assembly. After I found the original manual and identified the part I went online and ordered shear pins for the unit. I had the right parts in three days.
I am amazed for a couple reasons; my snowblower is a great piece of equipment AND Sears continues to support their products even after 27 years of purchase. Kudos!