Some common problems that washers experience
If you have an Alliance washer, there are a few issues that are more common than others. If it's experiencing one of the following problems, you may be able to fix it.
- Washer will not start up—If your washer will not run, there are a few things you can check. Start with the power cord and outlet to make sure they are working. Check the cord for any damage and test the outlet with another electrical device. If the outlet isn’t working, check for a tripped circuit breaker. If you have recently been using the washer heavily, then it might not be starting because the motor is overheated. The motor has a kill switch on it to avoid catastrophic damage from such operation. Other possible reasons why the washer won't start include the lid switch either being broken or not depressed.
- Washer will not drain—Water backing up in your washer even after the spin cycle can mean a few different things. Check the drain hose for kinks or debris caught in it that would prevent water from getting through. If the hose is clear, then the problem could be the drain pump. An overlooked problem that is simple to fix is using too much detergent. Using an excessive amount can result in suds slowing the draining process.
- Spin cycle won't work—This can be caused by the motor burning out or otherwise malfunctioning. If the motor is running, then check the belt that turns the spin basket. Also, everything could be operational, and the problem might just be overloading the washing machine with too many clothes or a heavy blanket.
- Washer won't stop at the end of the cycle—This problem is often caused when the timer is faulty.
- Washer is making noise—This is most commonly caused by an unbalanced load causing the tub to bank against the cabinet sides. Noise can also be the result of bearings in the motor needing replacement.
Some common problems that dryers experience
- There is no heat—If your dryer is running but not heating, then it could be a blown fuse that needs to be replaced. Heating problems can also be caused by a faulty temperature switch, broken heating coils or a bad thermostat.
- Drum won't spin—The most common reason for this is a snapped belt; however, failure to spin can also be caused by a bad roller or a motor that is too worn to move the drum.
- Dryer is too hot—A faulty thermostat or heating coils can cause this, but often, the excessive heat is due to the exhaust vents getting clogged with lint and other foreign matter.
- Dryer won't turn on—This could be a problem with the power cord, the motor, the switches on the dashboard or an internal electrical issue.
- Dryer won't shut off—If your dryer won't turn off, then it might be caused by a problem with the timer.
Finding parts for your Alliance appliance on Sears PartsDirect
You can type your Alliance washer or dryer model number into the search box above to find the part you need to make repairs. If you don't have the model number, then use the categories tab to narrow down your search. Our customer service associates are available to address any questions or concerns.