Whirlpool cooktops tend to be extremely reliable — they're always ready when you need to heat water for tea or simmer a pot of chili. From time to time, however, you may find that one of your gas burners isn't heating properly. When this happens, try a few of these simple troubleshooting tips to get your cooktop burners functioning properly again.
It's common for gas cooktop burners to become clogged, often from debris accumulated during cooking. The first step in your cooktop troubleshooting routine should be to clean the burners. If the clogs are large enough, the result can be a burner that doesn't light properly or that only lights on one side. Remedy this problem by taking apart the problematic burner. Wash all the removable parts with soap and water. With the gas turned off, use a straight pin to clear clogs out of the holes in the burner. Make sure all pieces are dry before you reassemble the burner and turn it on again.
The gas shut-off valve can sometimes get stuck. If it's stuck in the closed position, gas can't reach the burners, and they don't light. The surface burner control valve can also become stuck. Both of these cooktop parts are available from Sears PartsDirect if your inspection shows that they need to be replaced.
Gas pressure that is too high can also prevent a gas burner from lighting. The cooktop's pressure regulator limits the amount of gas that reaches the burner. If it needs replacing, the burner simply doesn't work.
Sears PartsDirect carries the parts you need for simple home repairs of your Whirlpool cooktop. Once you know the part you need, choose the type of category from the list above, click the chat button, or call 1-800-252-1698.