You can count on your Hotpoint washer to keep your family supplied with clean, fresh clothes. If your washer doesn't fill with water, there are a few things you can do to diagnose the problem. After you've confirmed that the water supply to your house is okay, run through this list of troubleshooting steps to solve the issue.
The water inlet valve assembly is one of several washer parts that work together to fill the washer drum with water. If one of the valves doesn't open, it can keep water out. Sometimes the reverse occurs and a valve becomes stuck open so that the washer doesn't stop filling. In either event, the water inlet valve assembly needs to be replaced.
The water level pressure switch governs the level of the water in the washer's tub. If this switch becomes defective, the washer may not fill with water as it should. For washer repair help involving the water level pressure switch, give Sears PartsDirect a call.
If the main electronic control board on your washer has stopped working, your washer has temporarily lost its ability to fill and drain the tub, as well as to perform many of its other necessary functions. Replacing this part is different for top-loading and front-loading washers, so seek guidance and instructions from the Sears PartsDirect website.
Sears PartsDirect carries a wide selection of parts to repair a Hotpoint washer when it stops filling with water. If you need help diagnosing or repairing the problem, choose your model from the list above, click the chat button, or call 1-800-252-1698.