Model #ZSC2001FSS01 Ge built-in microwave oven

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Question and Answers


Installation of lower lens cover in microwave


The screw that you are describing has a security torx head. That type of screw is not intended by removed by anyone but a service technician. I recommend that you have a service technician complete this repair. We don't provide repair help on microwaves since they contain high-voltage components that can retain a lethal electrical charge of up to 2200 VAC -- even when the microwave is unplugged. Repairs and adjustments, even minor ones such as replacing lens covers, can cause microwave leakage or exposure to dangerous components. A microwave shielding leakage test should be performed after any microwave service. It is for these safety reasons that we are unable to guide you in microwave repairs and instead recommend scheduling service with a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME. We thank you for your understanding in this matter and hope we can help you with other questions and repairs in the future.

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Lyle W -
Sears Technician
November 30, 2011

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