Model #WTW5520SQ0 Whirlpool residential washers

  • Top And Cabinet Parts
    3 Results
  • Controls And Rear Panel Parts
    3 Results
  • Agitator, Basket And Tub Parts
    3 Results
  • Brake, Clutch, Gearcase, Motor And Pump Parts
    3 Results
  • Machine Base Parts
    3 Results
  • Wiring Harness Parts
    3 Results
  • Brake And Drive Tube Parts
    3 Results
  • Gearcase Parts, Optional Parts (not Included)
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

How do I remove the middle part of my Whirlpool washing machine?

A:

When you say the middle part of the washer I must assume you mean how to remove the agitator. I added an image below of the parts that make up the complete agitator assembly.

To remove the agitator:

  1. Remove the fabric dispenser (key#1)
  2. Remove the barrier cap (key#23)
  3. Remove the 7/16 inch bolt (key#2)
  4. Lift the agitator off by grasping the bottom portion of the agitator (key#4)

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Joey S -
Sears Technician
June 16, 2009
Q:

low agitation wont work? WTW5520SQ0 Whirlpool Residential washer

A:

Thank you for your question and I understand your concern.

The upper half of the agitator (augur) will rotate one direction without moving the lower part of the agitator which is normal. Now, if you were to open the lid while the washer was agitating, you should not be able to rotate the lower half of the agitator. 

Based on the humming noise and the motor not starting when the cycle is in the low or gentle setting, the motor is not likely getting the Start voltage to start the motor. In order for the motor to start, it needs 120 supplied to the Start windings and 120 volts to the run windings. 

In order for the motor to start and run, there must be 120 volts measured across white wire with the black stripe and the orange wire and also across the across the yellow and red wires. 

If you do not measure 120 volts across the white wire with the black stripe and the orange wire, it could have a faulty timer or a broken or loose wire connection at the timer or motor.

I added an image below of the wiring diagram. 

NOTE: I do not recommend making any voltage measurements unless you have experience and feel safe and confident in doing so; otherwise I highly recommend calling a service technician to diagnose and repair your washer. 

If all the wiring is okay and making good connections at the timer and motor, the timer is more likely faulty than the motor.

 I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post. 

 If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services.

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Joey S -
Sears Technician
August 07, 2013
A:

Jefferson: The red wire is connected to the motor capacitor and it is part of the start circuit used to start the motor. If the red wire tests open between the capacitor and timer, the motor will hum instead of starting. The motor must have start voltage in order to start and then it must have run voltage to keep the motor running. One wire open or bad wire connection can prevent the motor from starting.

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Joey S -
Sears Technician
August 12, 2013
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