Model #WTW5310VQ0 Whirlpool residential washers

  • Top And Cabinet Parts
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  • Gearcase Parts, Optional Parts (not Included)
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Error Codes

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Question and Answers


How to fix a Whirlpool washer model # wtw5310vq0 that won't fill with cold water. Only hot water.


Make sure that your hot and cold fill hoses are not switched. You may have already checked that issue. If not, that basic troubleshooting step should not be overlooked. 


Check to see if the washer will fill with cold water in the rinse cycle. If the washer fills with hot water in the rinse cycle, then you could have a problem with the ATC (Automatic Temperature Control) switch in the console. That ATC switch has a circuit board. Try unplugging the washer for 5 minutes to reset that circuit board. Restore power and see if the washer will fill properly. If not, then you may need to replace that ATC switch.


That link for a previous answer that  Joseph P. posted in the above response describes how to verify that the cold water inlet valve is working. Unplug the washer before accessing internal components. Remove the screws from the back of the endcaps on the console. Pull the console slightly forward and then flip it up and back into the service position as shown in  the image below. You can use the information shown in that image to access components in the washer.


If that cold water valve works properly, then replacing the ATC switch in the console should fix your problem.


If the cold water valve has failed, then that inlet water valve assembly will need to be replaced.


You can order parts from this page: Whirlpool Washer Model WTW5310VQ0 Repair Parts. Be sure that you unplug the washer and shut off the water supply before accessing internal components and replacing parts.


I hope that this information helps. If you further assistance, reply with additional details.


If you get to the point where you need to have a service technician examine and repair the washer, you can schedule service through this link: Sears Home Services Washer Repair. 

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Lyle W -
Sears Technician
May 06, 2013