Model #WM2487HRM Lg residential washers

  • Cabinet/control Panel Assy
    3 Results
  • Drum/tub Assy
    3 Results
  • Dispenser Assy
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

The washing machine LG WM2487HRM is not pumping the water.

A:

Hi David,

Thank you for submitting a question to Manage My Life. I know how frustrating it can be when appliances do not function properly.

The first thing I recommend is checking to see if the drain pump filter is clogged. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. Jackie included a link above to a washer that is similar to yours. The first image on this link will demonstrate gaining access to the drain pump filter. If your drain pump filter, and drain lines are not clogged, you will then need to run the QC TEST MODE. I am including this information in the images below. Check the drain function in the QC TEST MODE.

Please perform the diagnostic tests detailed here and report back with your findings. Be sure to record any failures and when they occur along with any error codes that are displayed. I am looking forward to assisting you again in the near future.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct .

Thanks again for using Manage My Life.

Landell

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Landell -
Sears Technician
September 11, 2011
Q:

Washer Repair item/question.

A:

Hi Mike,

Thank you for submitting a question to Manage My Life.

There is a special tool available for removal/reinstallation of the clamp (metal retaining ring); this tool (Boot Removal Pliers) part number is 383eer4001a. The Boot Removal Pliers are handy, but not required. You can do the same thing with narrow needle nose pliers.

I am including the instructions for gasket replacement in the images below.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct .

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Thanks again for using Manage My Life.

Landell

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Landell -
Sears Technician
September 08, 2011
Q:

I am replacing the pump for LG washer #WM2487HRM, and I need to know help with the wiring. Which goes to the black wire, the N or the L? Thanks.

A:

Thank you for your question and I understand your concern.

The Black wire should be connected to "L".

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

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Joey S -
Sears Technician
November 16, 2011

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