Model #WFW9400SU01 Whirlpool residential washers

  • Top And Cabinet Parts
    3 Results
  • Door And Latch Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Dispenser Parts
    3 Results
  • Tub And Basket Parts
    3 Results
  • Pump And Motor Parts, Optional Parts (not Included)
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Front Loading Washer

A:

Hi Fabi,

Thank you for submitting a question to Manage My Life. I know how frustrating it can be when appliances do not function properly.

This washer has a test routine you can run that will help in the diagnosis of any problems the control detects. If the control detects a problem it will identify it with an error code. I am including this information in a set of images below.

Please perform the diagnostic tests detailed here and report back with your findings. Be sure to record any failures and when they occur along with any error codes that are displayed. I am looking forward to assisting you again in the near future.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct .

Thanks again for using Manage My Life.

Landell

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Landell -
Sears Technician
September 14, 2011
A:

Hi Fabi, Yes, the model number you gave me is a Whirlpool. No, this washer does not have an LED test. I sent you the entire tech sheet in my previous post. I assume you ran the diagnostic test and the washer did not give you any error codes and also did not finish the diagnostics? So, the washer will not perform in the diagnostics cycle or in a regular cycle? The remaining checks will require the use of an ohm/volt meter and you will have to perform ohm checks and/or live voltage checks. If you have a meter and are confident in your ability to safely perform these checks, reply to this post and I will be happy to assist you in any way I can. Thanks again for using Manage My Life. Landell

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Landell -
Sears Technician
September 18, 2011
See more answers
Q:

Wire Connection

A:

Hi Barry,

Thank you for submitting a question to Manage My Life.

The wire you are talking about is most likely the motor ground. I am including a couple of images below that show the areas (near the belt) that have green/yellow wires. Here is a video that demonstrates replacing the motor on a washer like yours; Video . Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. The washer in this video may not look exactly like yours, but looks basically the same.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram or to purchase any parts needed; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here, and if I may be of further assistance, include more details in a reply to this post.

Landell

Read More
Landell -
Sears Technician
February 09, 2012