Model #SR-522E-C-P74870-10WC Amana side-by-side refrigerator

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Question and Answers

Q:

How to set the SR code after replacing the electronic?

A:

This code identifies the softener nominal capacity size. If the wrong number shows, the softener will operate on incorrect programming. It should allow you to change the SR number. To check the model code, unplug the transformer at the wall outlet and plug it back in again. If other than SR24 shows, press the UP or DOWN button until the correct SR code shows. Then press the select button and reset timer.

You may need to get into the Automatic Electronic Diagnostics per your users manual on page 5-3 following the steps 1 (A thru C) and step 2.

If you can not get the SR number to change I recommend calling a service technician to diagnose the failure.

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Joey S -
Sears Technician
May 14, 2008
Q:

wher does it explain code sr 21

A:

The SR21 code identifies the softener nominal capacity size. If the wrong number shows, the softener will operate on incorrect programming.

It will state this in the Owner's Manual on page 21.

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Joey S -
Sears Technician
November 13, 2010
Q:

My package :c

A:

Thank you for your question.

I am sorry you are having a problem with your order. I recommend calling our online customer service number. The number is 1-800-349-4358. They handle all online purchases and should be able to resolve this problem. I hope this is helpful. Please let me know if you need further assistance.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
January 02, 2012