Model #R92-2013 Sole cycle

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Question and Answers

Q:

Sole R92 Sole R92

A:

Thank you for your question. I am sorry you are having a problem with recumbent bike. The E1 or 2 could indicate a defective console. I recommend double checking the wire connections you put together during assembly. If those are ok I suspect a console fault. Due to the fact the unit is new, I recommend having a service tech come out and repair the unit. You can click on the following link to schedule service to have it repaired. Sears Home Services  I hope this is helpful. Please let me know if you need further assistance.    Thank you for using Manage my life. Mark

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Mark T -
Sears Technician
March 04, 2013
Q:

Recently on 3/21/2013 a craftsman snowblower and am missing parts

A:

Thank you for your question.Thank you for choosing Sears when purchasing a new snow blower. The drift cutters mount to the blower housing in the front of the unit. If you need to order a replacement set you can do so from the following link. Replacement parts for Craftsman snow blower model 247.883970.  The drift cutters are key number 48 on the parts list. I see that we have the manual listed on our site. Click here to load the manual. Once the manual loads, you can save a copy to your computer and/or print out a copy.     I hope this is helpful. Please let me know if you need further assistance.   Thank you for using Manage my life. Mark.

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Mark T -
Sears Technician
March 25, 2013
A:

Carl, Thank you for the reply. Often times, floor models are sold with missing manuals and some non-essential parts. Because of this, the price is discounted. I am not sure the sales terms of which you purchased the snow blower. I recommend talking to sales rep you purchased the item. They can review and talk over the sales terms with you. If they were to be included, they can have the parts ordered. Please let me know if you need further assistance. Mark

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Mark T -
Sears Technician
March 26, 2013
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Q:

New dryer does not work.

A:

Thank you for your question and I understand your concern.

When you state the dryer does not work, I assume it does not start or make any noises when the start button is pushed. 

The first thing that should be checked and confirmed is the voltage supply. I would first locate the two house circuit breakers dedicated for the dryer and reset both circuit breakers. Reset both breakers by flipping them both off and on 2-3 times and then see if the dryer will start.  If it does not start, the voltage supply will need to be measured and confirmed at the terminal block where the power cord is attached. There are three terminals on the terminal block where the power cord attaches. The voltage should be checked from the center terminal to each outer terminal and then checked across the two outer terminals. The voltage supply should measure 110-120 volts when measuring across the center terminal to each outer terminal and the voltage should measure 220-240 when measuring across the two outer terminals. If you measure the proper voltage supply, and the dryer will not start, you will need to call Sears and set up a service appointment.

NOTE: I do not recommend measuring the voltage supply unless you have experience and feel safe and confident in doing so, otherwise call a service technician. 

You can have a service technician diagnose and repair this failure under warranty at no charge if you're getting the proper voltage supply. You can schedule service through this link:Sears Home Services.

 

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Joey S -
Sears Technician
June 07, 2013