Model #PLTV3250 Protron lcd television

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Question and Answers

Q:

Why won't my Protron PLTV-3250 power up?

A:

There is a main line fuse on the power supply of your TV that could blow when hit with a surge. This is one of many possible causes of a "dead set". The power supply could be working just fine but the micro is not operating so it will do nothing. If you lose the supply to the keypad that controls the power button and the IR receiver you will also not be able to turn the TV on and the TV just sits there.

Check the electrical outlet with another device first to make sure it is on. It’s an easy check that you can do without paying for a technician. If it’s good then you will need a technician to take a look at what could have caused it to fail. The literature available on this model is not too great so it might be hard to really pinpoint. The first thing I would ask is how it went out. If it gradually became harder to turn on, having to hit the power button a few times or having to unplug and plug back in then I would immediately start suspecting capacitors on the power supply. I would visually inspect them for any dome topped caps and replace them with the value printed on them. If not then I would find the line fuse and make sure it is closed.

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David A. - Personal Solutions Manager -
Sears Technician
January 05, 2010
Q:

How do I receive regular programming on my TV?

A:

As you know we have switched broadcasting standards from analog NTSC to digital ATSC. Information on that can be found on this government site here . Your TV is capable of picking up these stations. First make sure your TV is in DTV mode by hitting the source button then program the stations in. Use your owner's manual here to make sure your TV is programmed. I found information on doing so on page 14. The catch is that you have to have reception to see these channels. Unlike analog, you do not get a snow picture, you either get a station or you don't. You can look up reception in your area through the FCC website here and typing in your zip code.

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David A. - Personal Solutions Manager -
Sears Technician
August 18, 2009
Q:

We have a 32inch Protron flat screen we purchased from Sears just a couple of years ago.

A:

I do not think the manufacturer is available to contact anymore. The best solution I can offer is to contact a local repair shop to see if they can take a look at the TV for you. If it is a minor problem like bad capacitors in the power supply then they should be able to read the rating off what is in there and replace it. If it is a more serious problem like a failure in the backlight, then they would let you know that it is not worth repairing.

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David A. - Personal Solutions Manager -
Sears Technician
August 26, 2010