Model #MZ-E40 Sony portable audio

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Question and Answers

Q:

Kenmore Front Load washer 41748102701 spin problems

A:

Your details indicate that you have the technical information for this washer. I provided portions of that tech sheet in the images below. Those documents should match the information that you are using. The E-40 code indicates that you have one of the specific problems that are designated by a code that begins with that digit 4 (E-41 through E-48 codes). The first image shows that error code chart. You can use the information in the second and third image to determine the specific error code that the control is signaling. You will normally need to cover the 5 vertical lights and take a separate count of how many times that Start LED blinks to determine the 2nd digit of that error code. Once you determine that specific error code, you can conduct the troubleshooting tests necessary to diagnose and repair that failure. Since you just replaced that control, I suspect that you have a problem with that door lock assembly. The tests for that component are shown in the 4th image. I provided the wiring diagram for your washer with the door lock/switch circuit traced in colors in that 5th image. This information should help you diagnose the spin failure in this washer.

If you need parts, you can order them from the Sears PartsDirect website.

If you need more help, reply with additional details and we will assist you further.

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services .

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Lyle W -
Sears Technician
February 08, 2012
A:

Here are the 4th and 5th images. Be sure that you UNPLUG the washer before accessing internal components.

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Lyle W -
Sears Technician
February 08, 2012
A:

Thanks for letting us know how this turned out. We are glad to hear that you got the washer fixed.

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Lyle W -
Sears Technician
March 02, 2012
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