Model #M REF K Whirlpool top-mount refrigerator

  • Front Cover
    3 Results
  • Cabinet
    3 Results
  • Liner
    3 Results
  • Compartment Separator
    3 Results
  • Shelf
    3 Results
  • Freezer Door
    3 Results
  • Unit
    3 Results
  • Refrigerator Door
    3 Results
  • Icemaker
    3 Results

Troubleshooting

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

I have Kenmore elite side by side m#106.58962700 ref. and ice maker not woking

A:

Since the sensor board has a burned spot, it is almost certainly bad and will need to be replaced. According to the picture that you sent, it looks like it is burnt. If you want to test the board, you can use the self-diagnostic test. Re-install the control board and see if the light blinks twice, pauses and repeats when the door is open and the flapper on the left side is blocking the emitter beam then the control board may be okay. Push in the flapper so that the beam is not blocked and see if the light turns solid. If it does then this also normally indicates that the control board is okay. If it does not pass this diagnostic test then the emitter and receiver boards will need to be replaced. Part 4389102 is a kit that has both control boards (emitter and receiver). You can order that kit from the Sears PartsDirect website.

If the control board is suspected to be good, then you can manually fill the ice maker and see if it will cycle within a few hours. If the ice maker does not cycle then you still have a problem with the control boards and/or the ice maker module.

I provided a wiring diagram of the refrigerator in the image below with the black and the black/white wires that you are jumping on the receiver board harness traced in red and green. I hope that this gives you a better understanding of what you were jumping according to the expert instructions that you received. I recommend that you unplug the refrigerator and replace the ice maker in the freezer. Make sure that the wire harness is plugged in properly. Place the insulated jumper wire in the black and the black/white positions on the receiver board wiring harness as previously directed. This will constantly supply the ice maker module with power. If the ice maker cycles properly after a few hours then that module is okay. Replacing the emitter and receiver control boards should fix your problem. If the ice maker does not cycle properly on its own then it will need to be replaced.

I don't recommend that you leave that insulated jumper wire in the receiver control board wiring harness longer than necessary to test the ice maker module.

This should help you resolve this problem. If you need more help, reply with additional details and we will assist you further.

Read More
Lyle W -
Sears Technician
January 29, 2011
Q:

How can I install ( step by step procedure) the Front Door Seal On a Kenmore Elect range M# 911.4658816. That Sears Part ref no is (old# 292244) (new# WB2X9373)

A:

I don't have any specific installation information on replacing the oven door seal gasket on that specific model. I provided the parts diagram for the door in the image below. I also provided some installation instructions that will probably work for this range. It appears that the door gasket (Key 132) fits in between the door liner (Key 111) and the lining plug (Key 112). The drawing for the parts is not very good. You will probably need to rely on your personal observation of the door and the existing liner to install the new one.

I hope that this information helps. If you are not able to install the gasket yourself, you can have it installed by a Sears Technician. Here is a link for the Sears Service website in case you need it: Sears Home Services .

Read More
Lyle W -
Sears Technician
March 07, 2011
Q:

Over-the-range microwave model #8503

A:

Thank you for your question on the template for mounting the microwave.

If I understand you correctly the paper template does not have A B or C on the paper to indicate cutting lines for the template to fit under the upper cabinet.

I usually take and place the template onto the top of the microwave and align the holes to the mount to the upper bracket.

I take the screws that mounts the microwave up onto the cabinet and carefully align and cut the holes in the paper and thread the bolts through the holes into the top of the microwave a couple of turns to hold the paper in place.

Then I carefully with out ripping the paper center the template on the microwave and fold over the paper over flush with the back of the microwave.

Then I take it off the microwave and tape it centered to the under side of the upper cabinet and drill from the underside for the front support screws holes.

If the underside of the upper cabinet has a recessed area it makes it a little more difficult to mount the paper template to the underside of the cabinet.

I have found that if you mark the center line on the wall of the area you can butt the center line of the upper template to make sure you have it centered in the mounting area.

It really helps to have some help in doing this if the range is still in place below. After I have the top template in place I will use a tape to go from the back wall to the paper template hole and then measure from the back of the microwave with the back mounting plate on the back of the microwave to make sure the distance to the front mounting holes are the same before you drill the holes in the upper cabinet.

Basically you are trying to center the template in the opening on the center line against the back so when you drill the holes in the upper cabinet for the front mount the holes will align with the microwave mounting nuts in the top of the cabinet.

You will then need to mount the back template to the wall and locate the areas that you can put the mounting screws into the wall and hopefully you will hit at least one wall stud with the mounting plate and use the molly bolts in the other area's.

I hope this was not too confusing. It’s not as difficult as it sounds.

Sam A.

Read More
Sam A -
Sears Technician
December 05, 2011