Model #KSCS25INSS01 Kitchenaid side-by-side refrigerator

  • Cabinet Parts
    3 Results
  • Refrigerator Liner Parts
    3 Results
  • Refrigerator Shelf Parts
    3 Results
  • Freezer Liner Parts
    3 Results
  • Motor And Ice Container Parts
    3 Results
  • Refrigerator Door Parts
    3 Results
  • Freezer Door Parts
    3 Results
  • Dispenser Front Parts
    3 Results
  • Air Flow Parts
    3 Results
  • Control Parts
    3 Results
  • Unit Parts
    3 Results
  • Icemaker Parts, Optional Parts (not Included)
    3 Results

Question and Answers

Q:

Kscs25inss01 side by side refrigerator condenser fan not working. Results in poor performance and a hot door frame.

A:

Hello Mike. I am sorry to hear about the problem that you are having with your KitchenAid refrigerator.

 

Your most likely cause of that problem is a failed condenser fan. You could also have a wiring failure or a failed electronic control board.

 

I posted a wiring diagram in the image below that shows the circuit from the control board to the condenser fan traced in white/red (actual wire color). Before replacing any parts, I recommend that you carefully check the voltage going to the condenser fan motor while the compressor is running. Follow electrical safety guidelines when checking that live voltage. Wear electrical safety gloves and safety goggles when checking that live voltage. Unplug the refrigerator as soon as live testing is completed.  

 

If the condenser fan motor is getting voltage but not running, then the fan motor will need to be replaced.

 

If the condenser fan is not getting voltage, then the circuit will need to be checked. Unplug the refrigeratorand check for continuity through the white/red and white wires connected to the electronic control board. You should measure a resistance reading between 30 ohms to 5000 ohms through that circuit. If the circuit reads resistance within that range, then the electronic control board will need to be replaced since it is not sending voltage to the condenser fan motor.

 

If you read OL -- open load or infinite resistance (no continuity) through that circuit, then the resistance through the condenser fan will need to be checked. If that motor reads OL (open load) then the condenser fan will need to be replaced. If the motor has a resistance reading between 30 ohms and 5000 ohms then the wiring in that circuit will need to be checked.

 

You can order parts from this page: KitchenAid Refrigerator KSCS25INSS01 Repair PartsUnplug the refrigerator before accessing internal components and replacing parts.

 

If you need more help, reply with additional details and we will assist you further.

 

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link: Sears Home Services Refrigerator Repair.

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Lyle W -
Sears Technician
September 09, 2013
A:

Hello Mike. I posted a parts image of the main control board in the first image below. Make sure that is the control board that you ordered. That is the one that controls the condenser fan. The second image shows how to access and replace that control board. Be sure that you UNPLUG the refrigerator before beginning that repair. Pull the refrigerator forward and remove the bottom rear access panel to access the control board in the machine compartment. If you need more help, let us know.

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Lyle W -
Sears Technician
September 10, 2013
A:

Mike: Based on your details, it sounds like it could be a sealed system failure if the condenser fan and compressor are running or the air damper is not opening. The evaporator fan does provide the air flow across the evaporator and over to the fresh food section. If the compressor, condenser fan and evaporator fan is running, the air damper could be stuck closed or not opening. It could be a faulty thermistor too in the air damper. If the unit was stuck in defrost, the compressor, condenser fan and the evaporator fan would not be running. I would access and check to see if the air damper between the freezer and fresh food is opened or closed. If there is failure in the defrost system, it will also reduce air flow over to the fresh food side and you will notice a rise in temperature in the fresh food side and eventually the temp will rise in the freezer section. I recommend calling a service technician to diagnose and repair your refrigerator.

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Joey S -
Sears Technician
September 24, 2013
A:

Mike; If the evaporator coils is covered in frost, it will reduce air flow to the fresh food side. I added an image below with the procedure of placing the unit in defrost.

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Joey S -
Sears Technician
September 24, 2013
A:

Mike; if the fresh food door or freezer door was left cracked open, moisture will migrate inside and the moisture will freeze onto the evaporator. Check and make sure the doors are making a good seal and look for any other small openings around the wires and refrigerate tubing going into the cabinet. Seal any openings that may be letting moisture in with a little silicone sealant.

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Joey S -
Sears Technician
September 24, 2013
A:

Mike; NO, frozen foods should no effect the cooling but if the door is openend for any long periods while loading or looking for items in the freezer, it can cause the temps to rise. It is better to have a full load in the freezer than very little. The frozen foods helps maintain the cold.

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Joey S -
Sears Technician
September 24, 2013
A:

Mike; NO, frozen foods should not effect the cooling but if the door is openend for any long periods while loading or looking for items in the freezer, it can cause the temps to rise. It is better to have a full load in the freezer than very little. The frozen foods helps maintain the cold.

Read More
Joey S -
Sears Technician
September 24, 2013
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