Model #KEMC378KSS0 Kitchenaid built-in oven, electric with microwave

  • Oven/literature
    3 Results
  • Control Panel
    3 Results
  • Oven Door
    3 Results
  • Latch
    3 Results
  • Internal Oven
    3 Results
  • Cabinet & Stirrer
    3 Results
  • Microwave Compartment
    3 Results
  • Top Venting
    3 Results
  • Microwave Door
    3 Results

Error Codes

Error Code:



Question and Answers


Microwave door keeps droping when we open it.


Thank you for your question.

I am sorry you are having a problem with the microwave. It sounds like the door spring is broken. We do not recommend attempting to replace the springs yourself. The reason is if the door is out of adjustment it could leak. Anytime the door is repaired a leakage test must done before the microwave is returned to service. I recommend having it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Please let me know if you need further assistance.

Thank you for using Manage my life.

Mark T.

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Mark T -
Sears Technician
July 11, 2011

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