Model #KBHS179SSS06 Kitchenaid built-in microwave oven

  • Cover Sheet
    3 Results
  • Oven Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Microwave Door Parts
    3 Results
  • Cabinet And Stirrer Parts
    3 Results
  • Internal Microwave Parts
    3 Results
  • Optional Parts
    3 Results

Question and Answers

Q:

When I open the door the "steam cook" option shows and runs through all the options for that process. I haven't pushed any buttons just opened the door

A:

Thank you for your question and I understand your concern.

The symptom you have is a very unusual and uncommon problem. You will need to schedule a service appointment to have a technician diagnose and repair your microwave/oven combination.

I am sorry, but we do not give repair information on microwave ovens because they are inherently dangerous to service. Microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. Door repairs and adjustments, even minor ones, can cause microwave leakage, and a microwave shielding leakage test must be performed using a survey meter after any microwave service. That's why I strongly warn you to have this repair handled only by a qualified service technician. You can schedule service online with Sears Home Services or by calling 1-800-4-MY-HOME.

Normally at ManageMyLife.com we like to help you with all of your repairs, but our expert advice is that microwaves are just too dangerous.

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Joey S -
Sears Technician
July 30, 2012

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