Model #JES9800BAS18 Jenn-air slide-in range, electric

  • Cooktop Parts
    3 Results
  • Control Panel Parts
    3 Results
  • Blower Assembly Parts
    3 Results
  • Chassis Parts
    3 Results
  • Internal Oven Parts
    3 Results
  • Drawer And Rack Parts
    3 Results
  • Door Parts
    3 Results
  • Optional Parts (not Included)
    3 Results

Question and Answers

Q:

Jennair

A:

Thank you for your question and I understand your concern.

I do not have full understanding of the failure. If the key pad buttons of rapid pre-heat, convection and the vent fan will not accept the command, it is likely the touch panel. If the indicator light comes on indicating it see that you selected one of the above and that function does not come on, then it is likely a control board failure.

In order to diagnose which one has failed, the membrane switch will need to be disconnected from the oven control board and tested using an Ohm meter and the information in the image I added below. 

I added images below to reference in order to diagnose the failure. NOTE: Disconnect the range from the power source before servicing. 

If you get to the point where you need to have a service technician diagnose and repair this failure, you can schedule service through this link:Sears Home Services.

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Joey S -
Sears Technician
October 24, 2013

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