Model #JES1290BJ01 Ge countertop microwave

  • Microwave
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Question and Answers

Q:

I HAVE A GE MODEL JES1290BJ01 MICRO/CONV OVEN, THAT WORKS FINE IN MICROWAVE MODE, BUT IS ABOUT 100 DEGREES LOW IN CONVECTION

A:

Thank you for your question and I understand your concern.

Since you have already been working on the microwave I must assume you know the risk of getting electrocuted by the high voltage capacitor. Even though the microwave is unplugged, the capacitor will hold a lethal charge which can cause serious bodily harm or could be fatal if you happen to get to close to it. I recommend calling a service technician to diagnose and repair your microwave. The problem with your microwave could be caused by the damper door not shutting. Check the damper door. It may be stuck and not shutting. If the damper door (key#1493) is not closing it will lose heat and not reach operating temperature.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
March 31, 2011