Model #GXSF27E01 Ge water softener

  • Body Parts
    3 Results
  • Pump
    3 Results

Question and Answers

Q:

High pitched "pressure"(?) hum and reduced water output on softener unit GXSF27E01 GXSF27E01 Ge Water softener

A:

You could have a problem with the valve assembly at the top of the water softener. A clog anywhere in the water path could also cause this problem. Unplug the water softener and shut off the water supply. Check for clogs in the valve body. You can test the operation of the valve system using the diagnostic test described on page 15 of your owner's manual. Here's a link for your manual in case you need it: GE Water Softener GXSF27E01 Owner's Manual. Clear any clog that you find and replace any defective parts.

If you need more help, let us know.

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Lyle W -
Sears Technician
August 12, 2015
Q:

water softener constant leak at recharge line...

A:

Thank you for your question.

I am sorry you are having a problem with the water softener. If water continues to leak out of the hose when it is bypassed the bypass is defective. You can try to take it apart and replace the o-rings but the manufacture does not offer the o-ring separately. You would have to find the o-rings locally. If you cannot find the o-rings you have to order part number 7129871. This is the complete bypass. As for the continuous leaking out of the valve body. This is like because of a faulty seal. You can replace just the seals. The part number for the seal kit is 7129716. The parts can be ordered from the following link. water softener parts

Replacing the rotor is not a difficult repair. Just remember to turn the water supply off first. Then follow the instructions listed below.

  • Turn the water supply off to the softener.
  • Unplug the softener
  • Remove the plastic covers.
  • Remove motor mount and gear
  • Remove the clip for the drain
  • Remove the screws securing the valve cover. A burst of water will come out, I recommend wrapping a towel around the valve body. This will keep the water from spraying.
  • Remove rotor and the seals from the valve cap. Make sure you remove two seals. Sometimes the small seal will stick in the cover.
  • Lube and install the new seals on the rotor and place into the valve cover.
  • Then remove each seal one at a time. Lube the replacement seal and install it. That way you will not get confused on what seal goes where.
  • You have a cylinder in the valve body that has a spring on the underside. Remove the cylinder and slightly stretch the spring. This helps the sealing of the seal.
  • Once all of the seals are replaced you can reassemble the softener in the reverse order.

After you have completed the repair, push and hold the regenerate button. This will start the softener in a cycle. While the softener is running check for water leaks. If you spot any leaks, turn the water off immediately and repair the leak.

I hope this is helpful. Please let me know if you need further assistance.


Thank you for using Manage my life.

Mark.

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Mark T -
Sears Technician
June 10, 2012
A:

Hello Jeff. Thanks for posting the details about what you found. That can help other readers who have the same type of problem. We are glad to hear that you got the problem resolved. Let us know if you ever need more help.

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Lyle W -
Sears Technician
July 02, 2012
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