Model #GSD5560G02SS Ge dishwasher

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Error Codes

Error Code:



Question and Answers


The dishwasher door feels heavy and just falls down.


Thank you for your question and I understand your concern.

Your dishwasher likely has a broken or disconnected door spring or door link causing the door to be heavy and fall when opened. Your dishwasher uses two door springs and two door links, one spring and door link for each door hinge. The door springs are connected at one end to the door link and then to the door hinge and other end of the spring is connected to the frame. You can access the door springs by removing the lower toe panel and access panel. You can look at the door spring that is still intact to see where the ends of the door spring attaches.

The door spring is part #WD03X10021 and is available at SearsPartsDirect .

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
October 31, 2011

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