Model #GR396LXGB2 Whirlpool free standing, electric

  • Cooktop/literature
    3 Results
  • Control Panel
    3 Results
  • Chassis
    3 Results
  • Drawer And Broiler
    3 Results
  • Door/optional
    3 Results

Question and Answers

Q:

My oven broiler stays on

A:

Your details point to a bad relay on that control board. There is a possibility that you have a short in the broil element that is making contact with the metal cabinet but that would have caused the element to heat even before you started the oven in the bake mode as you described in your details. You can unplug the range and check that broil element using a volt/ohm meter as shown in this repair video: Bake Broil Element Testing . You should measure about 17 ohms of resistance through that broil element. If the element is okay, I recommend that you connect one wire at a time to that broil element (with the range still unplugged ) and check the resistance between the bare terminal and the bare metal cabinet. You should detect infinite resistance (open load) between each side of that broil element and the metal cabinet. If you detect a resistance reading from one of the sides of that broil element circuit, then you have a short in the element or the wiring that is contacting the metal cabinet and causing that broil element to heat constantly. If you eliminate the broil element and the wiring in that circuit as the cause of your heating problem, then the clock control board in the console will need to be replaced. You can order parts from the Sears PartsDirect website. Be sure that you unplug the range before accessing and replacing components.

If you need more help, reply with additional details and we will assist you further.

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Lyle W -
Sears Technician
November 15, 2011

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