Model #GHW9200LW Whirlpool residential washers

  • Top And Cabinet/literature
    3 Results
  • Door And Latch
    3 Results
  • Control Panel
    3 Results
  • Dispenser
    3 Results
  • Tub And Basket
    3 Results
  • Pump And Motor
    3 Results
  • Pedestal
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

I have a Whirlpool Front Load Washer M#GHW9200LW, S#CSL4402351 that when there is no clothes or a very light load it works fine, but when you

A:

Hi Lynette,

Thank you for submitting a question to Manage My Life.

I am sorry you are having problems with your washer.

You are correct; the F11 does indicate a communication error between the CCU (Central Control Unit) and the MCU (Motor Control Unit). When the tachometer sends a corrupt signal to the motor control this information is interpreted by the main control as an F11 error. Also, if the wiring between the CCU and MCU is bad it can cause an F11 error.

You stated that the motor is making a funny sounding noise when the washer spins with no load. You could also have a bad motor, or it could be an issue with the tub bearings.

The first thing you need to check is the drive system, spin the basket by hand and check for grinding or excessive drag. If you feel excessive drag or grinding, you will need to replace the rear tub.

The next thing you will need to do is gain access to the MCU. The MCU is located in the lower front left corner. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. The image below demonstrates the removal of the toe panel and gaining access to the MCU.

The following component checks require live voltage checks. Live voltage checks are dangerous, and possibly deadly. Exercise caution at all times. If you are not comfortable working with live electricity I suggest you call an experienced service technician.

To check the CCU and wiring down to the MCU:

  1. Plug the washer back in.
  2. Set your meter to VDC (Voltage Direct Current).
  3. Locate the Serial Communication Link (3 small gauge blue wires) and check Vcc pin 1 to Gnd pin 3. You should read approximately 5VDC.
  4. Locate the Power supply (2 large gauge pink wires).
  5. Set your meter to VAC (Voltage Alternating Current).
  6. Set the washer to do a drain/spin.
  7. Place your leads on the pink wires, then press start. Your meter should momentarily read 120VAC.
To check the motor: Unplug the washer
  1. Locate the Motor connector, and disconnect it from the MCU.
  2. Set your meter to ohms.
  3. From the top of this connector, Ohm 1 to 3, 1 to 2, 2 to 3, and 4 to 5. (See image below). The Tachometer (4 to 5) should be approximately 115 to 125 ohms.

Please perform the diagnostic tests detailed above and report back with your findings. I will be looking forward to assisting you again in the near future.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Thanks again for using Manage My Life.

Landell

Read More
Landell -
Sears Technician
June 07, 2011
Q:

How do I unlock the controls on my Whirlpool duet washer?

A:

To unlock the controls: Press and hold the End Of Cycle Signal button until the Control Lock light goes Off.

To lock the controls: Press and hold the End Of Cycle Signal button until the Control Lock light comes On.

Read More
Joey S -
Sears Technician
Q:

Washer won't start

A:

Hi Sharon,

Thank you for submitting a question to Manage My Life.

First, unplug the washer and give it a chance to reset. Leave it unplugged for about 2 minutes. Then plug the washer back in and see if it will start a cycle. If the washer will not start a cycle then see if you can run the diagnostic routine. I am including a portion of the tech sheet with the diagnostics below.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website; Sears Home Services .

Here is a link that you may use to view the parts list diagram or purchase any parts needed for your appliance; Sears Parts Direct .

Please perform the diagnostic tests detailed here and report back with your findings. Be sure to record any failures and when they occur along with any error codes that are displayed.

Landell

Read More
Landell -
Sears Technician
June 01, 2012