Model #GEW9868KQ1 Whirlpool residential dryer

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Question and Answers


My whirlpool senseon dryer will not start, just clicks when start is press and goes to sensing mode , control panel does illuminate.


Hi Bridget,

Thank you for submitting a question to Manage My Life. I know how frustrating it can be when appliances do not function properly.

This is most likely caused by a bad door switch. You can try bypassing the door switch to see if the dryer will start. Here is a video that will demonstrate how to gain access to the lid switch; Video . This video is for demonstration purposes only. This dryer may not look exactly like yours, but the procedure is basically the same. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts.

To bypass the lid switch you will need to disconnect the door switch harness and place an insulated piece of wire between the outside wires (blue and white wires) on the console side (see image below). Tape this in place with electrical tape to make sure it will not come into contact with anything else. Plug the dryer back in and try to start a cycle. If the dryer starts you need to replace the door switch. Do not leave the bypass wire in place. This is for testing only.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services . Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct .

I hope this is helpful. Check the things I have covered here, and if I may be of further assistance as more details become available, please reply to this post.

Thanks again for using Manage My Life.


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Landell -
Sears Technician
August 24, 2011