Model #GEC9858HQ0 Whirlpool residential dryer

  • Top And Console
    3 Results
  • Cabinet
    3 Results
  • Bulkhead
    3 Results

Error Codes

Error Code:

Condition:

Check/Repair:

Question and Answers

Q:

Whirlpool Gold Ultimate Care II Dryer pull -- pulled off

A:

Thank you for your question and I understand your concern.

To begin with, the timer knob is not supposed to be pulled out or pushed in order to start the dryer. You simply rotate the timer knob to selected cycle and then push the Start button to start the dryer.

If your not able to reattach or reassemble the knob, I recommend replacing the timer knob assembly. If you can get the knob back together and installed and your able to rotate the timer shaft using the knob, it will likely work and be Okay.

Based on you symptom; I recommend replacing the timer knob. The new knob will slide over the timer shaft. Align the flat part on the timer shaft to the flat spot on the timer knob shaft and push the knob onto the shaft.

The timer knob is offered in two colors; white or almond. The part number for the white timer knob is #3957746 and the timer knob in almond is #8283183.

You can order the knob at Sears PartsDirect .

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Read More
Joey S -
Sears Technician
December 31, 2012
Q:

Whirlpool Electric Dryer - Used to shut off mid-cycle. Next, the thermal fuse went out.

A:

Thank you for your question and I understand your concern.

 If the dryer has to sit for awhile and cool down after it quits running in mid-cycle before it will start again, this usually indicates the motor is overheating. The motor has a built in thermal cut off inside which will open and shut the motor off if the motor is getting too hot. Once the motor cools and thermal cut off resets, the dryer will start and run again until the motor overheats. If there is no friction issues with the drum rotating, it will likely need a new motor. 

When the thermal fuse opens, it will break the voltage supply to the motor and it will quit running. The thermal fuse is not a resettable fuse. The thermal fuse and the high-limit should be replaced at the same time. If the motor is faulty and overheating, the dryer will continue to shut offf once the motor thermal motor over load opens and breaks the voltage supply to the motor.

The thermal fuse is either good or not. It does not slowly fail. If you have restricted vent system in the vent hose or if the flapper door on the vent hood outside is stuck or not opening all the way, it can and will cause the thermal fuse to fail. So, make double sure the vent system is not restricted anywhere between the back of the dryer and where it exhausts outside. 

If the heating element is broken and the L2 side is shorted to the heater housing, the element will not cycle off as long as the dryer is running even if the operating thermostat opens or the high limit opens. One side of the heating element is connected to the L2 (line 2) voltage supply. As long as the motor is running, the motor centrifual switch contacts 2M and 1M are closed which complete the L2 voltage path to one lead of the heating element. 

Also, check the motor to see if it is covered in a fine layer of dust/lint. If so, clean it off and it may prevent the motor from overheating. Disconnect the power cord from the power source before servicing.

I added the wiring diagram of your model dryer below that may be of help.

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.  

 

 

Read More
Joey S -
Sears Technician
March 13, 2013
A:

Matt: If in fact your checking the thermal fuse and it measures OL (open) the dryer would not run. The thermal fuse should have two blue wires attached to it. The thermal fuse is mounted on the blowerwheel housing.

Read More
Joey S -
Sears Technician
March 13, 2013
A:

Matt: That part in the image you sent is NOT the thermal fuse. That is the thermal cut-off and if it's open (OL), the dryer will not heat.

Read More
Joey S -
Sears Technician
March 13, 2013
A:

Matt; Very good. I believe once you replace the kit, it will heat again. Have a great day.

Read More
Joey S -
Sears Technician
March 13, 2013
A:

Matt: If the heating element is shorted to heating element housing, it can cause the thermal cut-off to fail. Disconnect the power and remove the heating element and see if it's not broken and shorted to ground.

Read More
Joey S -
Sears Technician
March 15, 2013
A:

Matt: The only thing I can suggest it to make sure the drum seals are making a good seal. The heater must cycle off on the operating thermstate or high limit or the thermal will fail. It may be time to call a service technician if you do not find any air flow issues.

Read More
Joey S -
Sears Technician
March 19, 2013
See more answers