Model #DU-42PX12XC-A5 Lg plasma television

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Question and Answers

Q:

what is a du error

A:

Based on your previous question, I see that you are apparently asking about a DU error code on your Kenmore Oasis washer. Here is the repair information that I provided for your previous question:

The DU error code indicates that the control detects a problem with the washer door (lid) unlocking. In this situation, the failure is normally caused by a failed door lock assembly. I provided technical information on this failure in the first image below. You can use this information if necessary to verify a failed lid lock assembly. The control is apparently sending the voltage to the lid lock mechanism to unlock the door but is not sensing that the lid is unlocked. There is a chance that you have a wiring failure or a bad control board so it is best to thoroughly diagnose the failure if possible before replacing components. Be sure that you unplug the washer before accessing internal components. If you determine that you have a failed lid lock assembly, you can use the procedure shown in the second image below to replace this component.

You can order part from the Sears PartsDirect website.

If you need more help, submit additional details and the full model number of your Kenmore Oasis washer.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Lyle W -
Sears Technician
July 19, 2010
Q:

Need to know what code dU means

A:

Thank you for submitting a question to Manage My Life.

The "du" means a door unlock error has occurred. The control does not recognize the door lock is functioning correctly. If the door is still locked then the image below will show you how to raise the top panel to access the lid lock. Always unplug or de-energize electrical equipment before removing covers or attempting service. Be careful and wear appropriate hand protection when working around sharp metal parts. The diagnosis of this issue will require the use of an ohm/volt meter and you will have to perform ohm checks and/or live voltage checks. If you have an ohm/volt meter and are confident in your technical abilities, please utilize the checks below.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

Here is a link that you may use to view the parts list diagram and for parts purchases; Sears Parts Direct .

I hope this is helpful. If I may be of further assistance as more details become available, please reply to this post.

Landell

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Landell -
Sears Technician
October 30, 2011
Q:

what does F dU on the display on my Kenmore Elite He 4t waher model 110 45996400 mean?

A:

Generally speaking when "F/dU" fault code is displayed the door will not unlock and open. The "F/dU" fault means the door failed to unlock or the control failed to see it unlock. If your door will not unlock then you will need to remove the lower access panel and reach up under the door lock mechanism and pull down on the tab located on the bottom of the door lock mechanism to manually unlock the door. When you pull down on the pull ring/tab you should hear a click and then the door can be pulled open.

The fault code "F/dL" means the door failed to lock or the control fails to see it lock.

The door lock assembly will likely need to be removed and replaced. NOTE: Disconnect the power cord from the power source before removing the lower access panel in order to manually unlock the door and be sure to unplug the washer if you plan on removing and replacing the door lock assembly yourself. The door lock assembly is part#8182634 which is available at Sears Parts Direct . I added the removal and installation instructions of the door lock assembly in the images below.

If you do not feel confident repairing this problem yourself, then you can have it repaired at your home by a Sears technician. Here is a link for the website: Sears Home Services .

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Joey S -
Sears Technician
July 30, 2010