Model #CX35E70 Toshiba direct view\digital 27" to 40" tv

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Question and Answers

Q:

My Toshiba have always played nicely. I went to the menu trying to see was the setting right to reset my universal remote. I did something. Black screen is on .

A:

First problem you mentioned is the universal remote. The remote is independent from the TV. The commands programmed into your remote to control your TV are unlocked by entering a code into the remote. You need to find the brand of the remote and the model. Go online to the remote manufacturer's website and reprogram it with the Toshiba code.

The black screen is likely the closed caption. Go back into the menu and look for the closed caption options. Make sure they are off or not set to a different setting.

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David A. - Personal Solutions Manager -
Sears Technician
September 09, 2010